Employee Lifecycle Solutions Specialists

Haleon; India; Híbrido; INR 700.000 - 1.200.000; Jornada completa

Descripción de la vacante

Haleon is hiring for an HR Operations/Shared Services role in India. You will support the full employee lifecycle, coach managers and employees, manage transitions, and drive process improvements.

You will work with global stakeholders to ensure timely service delivery and data-driven HR reporting, including HR systems like Workday and ServiceNow. A strong customer service mindset and multitasking ability are essential.

Formación

• Ideal candidates will have 5-9 years HR Operations and/or Shared Services experience.
• Experience with Workday, ServiceNow or similar HR systems is desirable but training will be provided.
• Strong proficiency with Microsoft Office applications and data analytics.

Responsabilidades

• Support and lead employees and managers across full employee lifecycle through advisory and coaching on HR procedures.
• Manage end-to-end transitions and streamline processes with Global Stakeholders.
• Headcount reporting, analytics, dashboards, and data-driven performance reviews.
• Provide guidance on HR processes and support automation projects.
• Handle cases in ServiceNow and Workday; triage to SMEs and CoEs.
• Assist onboarding and benefits enrollment activities; liaise with providers.
• Drive continuous improvements to HR services and SOPs.

Conocimientos

HR operations

Shared services

Customer service mindset

multitasking

Educación

Bachelor's degree in HR or related

Herramientas

Workday

ServiceNow

Excel

PowerPoint

Word

Descripción del empleo

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.Your Responsibilities: • Support and lead employees and managers across full employee lifecycle through advisory (“how do I?”) and coaching on HR procedures (process & policy) covering key topics Hire to Exit across US , EMEA and APAC.• Manage end to end transitions and streamline processes working with Global Stakeholders to drive operational efficiencies.• Headcount reporting Analytics and Use dashboard and available data analytics to ensure personal performance meets all agreed service standards.• Work with extended HR Stakeholders to support on Key HR Process design and support on Automation projects.• Management of cases and transactions in Service Now and Workday; acting as the single point of contact for the business and triaging to SMEs, 3rd Party HR service providers & CoEs to ensure timely resolution to meet agreed service level agreements. Drive Self service and take measures to increase penetration.• Provide guidance to the business as well as in-country HR where needed on all Employee life cycle processes from Hire, Job Status, Terminations and any other HR key processes.• Support employees with benefits enrolment activity through Workday and liaise with benefits providers to ensure set up and termination of benefits (including pension providers, life insurance, health insurance, other company sponsored Benefits etc.) according to policy. Complete end to end Vendor Management and Employee communication support.• Provide support on creating an exceptional experience for new hires during Onboarding and regularize all kinds of Employment terms related letters as and when needed.• Responsible for continuous improvement to enhance HR services by reviewing and revising operational processes, policies, and SOPs to optimize efficiencies and accuracy of procedures. Project Manage the Transition of Activities for People Services delivery. (Why you?) Basic Qualifications:• Ideal candidates will have 5-9 years HR Operations and/or Shared Services experience in a multi-national organisation; experience in any other Customer Support related environment also desirable.• Experience with Workday, ServiceNow or other HR systems are desirable but extensive trainings will be provided.• Proficient in Microsoft Office applications including Excel, PowerPoint and Word.• Customer service-based mindset and focus on getting things done.• Experience with process transitions will be a great asset.• High level of personal resilience; ability to work independently and in a team.• Ability to handle multiple activities in parallel (multitasking) in a fast-paced environment.• Capability to structure your daily work.• High level of integrity and ability to maintain confidentiality of inform