Email Marketing Executive

Zenwork, Inc; Hyderabad; On-site; INR 500,000 - 900,000; Full time

Job summary

Zenwork, Inc. is seeking an Email Marketing Executive to own end-to-end campaigns across the customer lifecycle. You’ll run workflows in MoEngage and ConvertKit, optimize messaging, and drive engagement and conversions with data-informed decisions.

You’ll collaborate with design, content, and analytics teams, maintain calendar plans aligned with promotions and launches, and ensure deliverability and accessibility best practices across campaigns.

Qualifications

• 2–4 years of hands-on email marketing campaign setup and execution.
• Experience with MoEngage and ConvertKit or similar ESPs.
• Strong segmentation, personalization, automation, and AB testing.
• Knowledge of deliverability, list hygiene, and compliance.
• Basic HTML/CSS knowledge for email templates is a plus.
• Comfort with analytics dashboards to track performance.
• Excellent attention to detail and strong time management.

Responsibilities

• Set up, schedule, and execute email marketing campaigns end-to-end using MoEngage and ConvertKit.
• Segment audiences by behavior, plan, lifecycle stage, and engagement level to deliver relevant messaging.
• Build and maintain automated email workflows (welcome series, nurture sequences, cart/abandonment flows, re-engagement, transactional triggers).
• Design campaign calendars in coordination with marketing, product, and sales teams to align with promotions, launches, and business priorities.
• Manage email templates, ensuring consistent branding, responsive design, and adherence to accessibility best practices.
• Collaborate with content and design teams to develop compelling copy and visuals tailored to audience segments.
• Conduct QA on all campaigns prior to send — links, personalization tokens, rendering across devices/clients, and audience targeting.
• Continuously test subject lines, content, timing, and send frequency to improve open rates, CTR, and conversion.
• Run structured A/B tests across campaigns and document learnings to scale winning variations.
• Troubleshoot deliverability issues and work to continuously improve sender reputation and inbox placement.
• Monitor and report on key campaign metrics (open rate, CTR, conversion, unsubscribe/bounce rate).
• Translate performance insights into clear, actionable optimization recommendations.
• Maintain list hygiene and ensure compliance with email regulations.
• Work with content and design teams to align messaging with brand and campaign goals.
• Partner with analytics/data teams to track campaign performance against targets.
• Stay current on email marketing trends, tools, and platform updates to bring fresh ideas to campaign strategy.

Skills

Segmentation

Personalization

Automation

AB testing

Tools

MoEngage

ConvertKit

Job description

Zenwork is a leader in digital tax compliance and regulatory reporting technology. Our flagship platform, Tax1099, is an IRS-authorized e-filing solution that simplifies information reporting for more than 750,000 businesses and 70,000 CPA firms — from high-growth startups to enterprises like Rover, DistroKid, and UC Davis. Backed by Spectrum Equity, we are scaling our enterprise business and the demand engine behind it.

About the Role

We are looking for a Email Marketing Executive who will own the setup, execution, and optimization of our email marketing campaigns across the customer lifecycle. This role is about driving engagement and conversion through well-targeted, well-timed campaigns, using platforms like MoEngage and ConvertKit. You will combine hands-on campaign execution with attention to detail and a test-and-learn mindset, working closely with the Senior VP, Marketing, and cross-functional partners in design, content, and analytics to ensure every campaign performs.

Team-Marketing

Experience-2–4 years

What You'll Own

Campaign Setup & Execution

• Set up, schedule, and execute email marketing campaigns end-to-end using MoEngage and ConvertKit.
• Segment audiences by behavior, plan, lifecycle stage, and engagement level to deliver relevant messaging.
• Build and maintain automated email workflows (welcome series, nurture sequences, cart/abandonment flows, re-engagement, transactional triggers).
• Design campaign calendars in coordination with marketing, product, and sales teams to align with promotions, launches, and business priorities.

Content & Design Coordination

• Manage email templates, ensuring consistent branding, responsive design, and adherence to accessibility best practices.
• Collaborate with content and design teams to develop compelling copy and visuals tailored to audience segments.
• Conduct QA on all campaigns prior to send — links, personalization tokens, rendering across devices/clients, and audience targeting.

Testing & Optimization

• Continuously test subject lines, content, timing, and send frequency to improve open rates, CTR, and conversion.
• Run structured A/B tests across campaigns and document learnings to scale winning variations.
• Troubleshoot deliverability issues and work to continuously improve sender reputation and inbox placement.

Analytics & Reporting

• Monitor and report on key campaign metrics (open rate, CTR, conversion, unsubscribe/bounce rate).
• Translate performance insights into clear, actionable optimization recommendations.
• Maintain list hygiene and ensure compliance with email regulations

Cross-Functional Collaboration

• Work with content and design teams to align messaging with brand and campaign goals.
• Partner with analytics/data teams to track campaign performance against targets.
• Stay current on email marketing trends, tools, and platform updates to bring fresh ideas to campaign strategy.

What You’ll Bring

• 2–4 years of hands-on experience in email marketing campaign setup and execution.
• Working experience with MoEngage and ConvertKit (or comparable ESPs/marketing automation platforms) is required.
• Strong understanding of segmentation, personalization, automation workflows, and A/B testing.
• Familiarity with email deliverability principles, list hygiene, and compliance requirements
• Basic knowledge of HTML/CSS for email template troubleshooting is a plus.
• Comfortable working with analytics/reporting dashboards to track and present campaign performance.
• Excellent attention to detail, especially around QA and proofreading.
• Strong organizational and time-management skills to manage multiple campaigns and deadlines simultaneously.
• Good written communication skills for crafting clear, on-brand campaign copy.

How Success Will Be Measured

• Email open rate, click-through rate, and conversion rate
• List health (bounce rate, unsubscribe rate, deliverability/inbox placement)
• Campaign turnaround time and QA accuracy
• A/B testing velocity and adoption of winning variants
• Engagement uplift across triggered/automated workflows

Tools You’ll Use

• CRM & Automation: HubSpot

Why Join Us

You will have the opportunity to independently own and drive the email marketing channel, working on-site alongside a collaborative marketing team with direct visibility to senior leadership. This role offers clear ownership, fast execution cycles, and room to bring in process improvements and new ideas to campaign strategy.