Education & Training and Comprehensive Cleft Care Intern

Smile Train; Bengaluru; On-site; INR 469,000 - 558,000; Part time

Job summary

Smile Train in Bengaluru, India seeks a proactive trainee/associate to assist in planning and coordinating training workshops for healthcare professionals and to support CCC initiatives.

You will help develop materials, track participant outcomes, analyze data, and prepare reports while coordinating with partner hospitals and subject matter experts. Strong English communication and MS Office skills are essential.

Qualifications

• Pursuing a graduate degree or have completed a graduate program in Public Health or related field.
• Excellent English written and verbal communication.
• Proficiency with MS Office (Excel, Word, PowerPoint).
• Ability to manage multiple tasks and meet deadlines in a dynamic environment.
• Strong attention to detail and organizational skills.
• Interest in healthcare capacity building, training programs, and program monitoring.
• Willingness to collaborate with multidisciplinary teams and external stakeholders.
• Past work or internship in health care or non-profits is a plus.

Responsibilities

• Assist planning and coordinating training workshops for healthcare professionals.
• Coordinate fellowships and capacity-building initiatives.
• Assist in developing and organizing training materials and resources.
• Create and maintain evaluation tools.
• Track records of training participants and outcomes.
• Assist in coordinating CCC initiatives and multidisciplinary services.
• Prepare internal reports, presentations, and program updates.
• Collect, compile, and analyze program data for CCC/training.
• Monitor indicators, outputs, and impact metrics.
• Prepare analytical reports and dashboards.
• Communicate with partner hospitals and training institutions.
• Coordinate with subject matter experts and partners.
• Prepare IEC materials for parents, patients, and partners.
• Schedule and manage logistics for meetings, workshops, and engagements.
• Maintain program documentation and digital records.
• Write stories/blogs, reports, and meeting minutes.
• Assist with other related programs tasks.

Skills

English communication

Task management

Attention to detail

Proactiveness

Team collaboration

Health/non-profit experience

Education

Graduate degree in Public Health / related field

Graduate/Postgraduate in Public Health / Healthcare Management / Development Studies / Social Sciences

Tools

Microsoft Office

Job description

About Smile Train

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 2 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.

Reports To

Senior Director, Education & Training and Comprehensive Cleft Care, India

Key Responsibilities

• Assist in planning and coordinating training workshops for healthcare professionals.
• Coordinating fellowships and capacity-building initiatives.
• Assist in developing and organizing training materials and resources.
• Creating and maintaining evaluation tools.
• Tracking records of training participants and outcomes.
• Assist in coordinating Comprehensive Cleft Care (CCC) initiatives.
• Assist in supporting CCC multidisciplinary services (feeding/nutrition, speech therapy, orthodontics).
• Tracking and documenting CCC activities across partner hospitals.
• Assist in preparing internal reports, presentations, and program updates.
• Assist in collecting, compiling, and analyzing program data for CCC/training.
• Assist in monitoring indicators, outputs, and impact metrics.
• Assist in preparing analytical reports and dashboards.
• Assist in communicating with partner hospitals and training institutions.
• Assist in coordinating with subject matter experts and partners.
• Assist in preparing IEC materials for parents, patients, and partners.
• Assist in scheduling and managing logistics for meetings, workshops, and engagements.
• Assist in maintaining program documentation and digital records.
• Assist in writing stories/blogs, reports, and meeting minutes.
• Assist with other related Programs related tasks.

Required Education and Experience

• Pursuing a graduate degree or have completed a graduate program in Public Health, Healthcare Management, Development Studies, Social Sciences from an accredited university.

Preferred Education and Experience

• A graduate or postgraduate in Public Health, Healthcare Management, Development Studies, Social Sciences from an accredited university.

Additional Eligibility Qualifications

• Excellent written and verbal communication skills in English.
• Basic knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to manage multiple tasks and meet deadlines in a dynamic work environment.
• Strong attention to detail and organizational skills.
• Interest in healthcare capacity building, training programs, and program monitoring.
• Willingness to collaborate with multidisciplinary teams and external stakeholders.
• Past work or internship experience with health care or non-profits will be a plus.
• Proactive, self-monitored, and accountable with high emotional and intellectual maturity.

Accountability Expectations

• Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.
• Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.
• Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.
  
• Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role
• Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast‑paced, mission‑driven environment

Compensation Range

Rs. 42,000 – Rs. 50,000/month

Travel

Occasional travel to partner locations and program events.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.

Smile Train is an equal opportunity employer

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply.