Ecommerce Team Lead

Vserve; Coimbatore District; On-site; INR 800,000 - 1,400,000; Full time

Job summary

VSERVE EBUSINESS SOLUTIONS INDIA PRIVATE LIMITED in Coimbatore, Tamil Nadu, is hiring for an E-commerce Operations Lead. The role focuses on team leadership of 10–15+ associates in a target-driven setting, overseeing catalog management, product listings, taxonomy, and marketplace platforms such as Shopify, BigCommerce, and Amazon.

Required skills include advanced Excel/Google Sheets, RCA, operational reporting, client communication, and strong knowledge of SEO and marketplace operations.

Qualifications

• 4+ years of experience leading teams of 10–15+ associates in target-driven operations.
• Hands-on experience with catalog management, product listings, taxonomy, and platforms like Shopify, BigCommerce, or Amazon.
• Advanced Excel/Google Sheets skills with direct RCA and operational reporting experience.
• Confident verbal and written communication for client calls and escalation handling.
• Knowledge of SEO and marketplace operations to understand client needs.
• Knowledge of catalogue and inventory management to support team members.
• Understanding of business ethics as client handling is involved.

Responsibilities

• Lead a 4+ year team in a fast-paced operations environment.
• Oversee catalog management, product listings, and taxonomy across platforms.
• Drive SEO initiatives and marketplace operations to meet client needs.
• Maintain RCA-driven operational reports and actionable insights.
• Interact with clients and manage escalation processes with clear communication.
• Support teammates with catalogue and inventory management tasks.
• Uphold high standards of business ethics in client interactions.

Skills

Team leadership

Catalog management

Product listings

Taxonomy

Advanced Excel

Google Sheets

Root Cause Analysis

Operational reporting

Client communication

SEO

Marketplace management

Inventory management

Business ethics

Tools

Shopify

BigCommerce

Amazon

Job description

Full time | VSERVE EBUSINESS SOLUTIONS INDIA PRIVATE LIMITED | India

Posted On 10/19/2026

Job Information

E-Commerce/Supply Chain Management

City Coimbatore

State/Province Tamil Nadu

641004

Job Description

Key requirements:

• Team Leadership: 4+ years of experience managing 10–15+ associates in a target-driven operations environment.
• Domain Expertise: Strong hands-on experience with catalog management, product listings, taxonomy, and platforms like Shopify, BigCommerce, or Amazon.
• Data & RCA: Advanced Excel/Google Sheets skills with direct experience in Root Cause Analysis (RCA) and operational reporting.
• Client Management: Confident verbal and written communication for client calls and escalation handling.
• SEO & Marketplace management: Candidate must know about complete SEO and Marketplace operations to understand the client needs.
• Catalogue and Inventory Management: Important to know about Catalogue and Inventory to support team mates on the required work.
• Business ethics: Candidate must know business ethics as they are handling client directly and understanding the work.

Requirements

catalog management, Inventory management,product listings, taxonomy,RCA,SEO