Ecommerce Specialist

English Browne; Delhi; On-site; INR 400,000 - 800,000; Full time

Job summary

English Browne is a fast-growing hygiene brand in India, seeking an experienced E-commerce Specialist to grow online sales across own store and third-party platforms like Amazon, Flipkart, and Meshoo.

You will develop and implement strategies, analyze customer behavior, coordinate with marketing, and ensure smooth order fulfilment and shipping in collaboration with warehouse and logistics teams. Strong communication and analytics are essential.

Qualifications

• Bachelor's degree.
• 2+ years of experience in e-commerce management.
• Experience managing online store and third-party platforms (Amazon, Flipkart, Meshoo).
• Knowledge of digital marketing strategies and tools (SEO, PPC, email marketing).
• Strong analytical skills and experience with web analytics tools (Google Analytics).
• Excellent communication and customer service skills.
• Experience with order fulfilment and shipping processes.

Responsibilities

• Develop and implement strategies to increase online sales and revenue.
• Manage our online store and third-party e-commerce platforms (such as Amazon and Flipkart).
• Monitor and analyse online sales and customer behaviour to identify opportunities for growth.
• Coordinate with our marketing team to create and execute digital marketing campaigns that drive traffic and sales.
• Ensure accurate and timely order fulfilment and shipping, working closely with our warehouse and logistics teams.
• Manage customer service inquiries and ensure timely and satisfactory resolutions.
• Stay up-to-date on industry trends and best practices in e-commerce and online sales.

Skills

E-commerce management

Amazon & Flipkart

SEO

PPC

Email marketing

Google Analytics

Customer service

Order fulfilment

Communication skills

Data analysis

Education

Bachelor's degree

Tools

Amazon

Flipkart

Meshoo

Job description

Job Description

English Browne is a fast-growing hygiene brand in India, with a strong presence in offline sales channels. We are seeking an experienced E-commerce Specialist to manage and grow our online sales channels. The E-commerce Specialist will be responsible for developing and implementing strategies to increase online sales and revenue, managing our online store and third-party sales platforms, and ensuring a seamless online shopping experience for our customers. The ideal candidate will have a deep understanding of online sales and marketing strategies, as well as experience with website management, customer service, and order fulfilment.

Key Responsibilities

• Develop and implement strategies to increase online sales and revenue
• Manage our online store and third-party e-commerce platforms (such as Amazon and Flipkart)
• Monitor and analyse online sales and customer behaviour to identify opportunities for growth
• Coordinate with our marketing team to create and execute digital marketing campaigns that drive traffic and sales
• Ensure accurate and timely order fulfilment and shipping, working closely with our warehouse and logistics teams
• Manage customer service inquiries and ensure timely and satisfactory resolutions
• Stay up-to-date on industry trends and best practices in e-commerce and online sales

Skill & Experience

• Bachelor's degree
• 2+ years of experience in e-commerce management
• Expertise in managing an online store and third-party e-commerce platforms such as Amazon, Flipkart, Meshoo, etc.
• Knowledge of digital marketing strategies and tools, including SEO, PPC, and email marketing
• Strong analytical skills and experience with web analytics tools (such as Google Analytics)
• Excellent communication and customer service skills
• Experience with order fulfilment and shipping processes