E-Commerce Chat Process- Grad/ Undergrad+ 6M BPO Exp. - Salary-32k

Futuresoft; Pune District; On-site; INR 284,000 - 341,000; Full time

Benefits offered by this job

Transport facilities provided

Job summary

Futuresoft in Pune is hiring for an International Chat Process role in the E-Commerce domain. You will engage with customers via chat, guide and resolve queries, and ensure a smooth chatting experience for global buyers.

The role requires 6 months of international chat or voice experience, excellent English, and active listening. Rotational shifts and transportation facilities are provided in a fast-paced BPO setting.

Qualifications

• Minimum 6 months of experience in an International Voice or chat Process.
• Excellent verbal English communication & active listening skills.

Responsibilities

• Handle international chat process for e-commerce customers.
• Provide accurate and timely information to customers via chat.
• Maintain professionalism and strive for high customer satisfaction.

Skills

Verbal English

Active listening

Job description

HOT OPENING | Top BPO (Pune) Process: International Chat Process- We are hiring customer support professionals for the Chat Process. It's an E-Commerce Chat process.

Job Snapshot

• Salary: 28,000 In-Hand + Incentives
• Location: Pune
• Transport: Both side cab facilities provided
• Work Schedule: Rotational Shifts + Rotational weekoffs)

Eligibility Criteria

• Graduates/ Undergraduates: Minimum 6 months of experience in an International Voice or chat Process required.
• Skills: Excellent verbal English communication & active listening skills.Role & responsibilities

Preferred candidate profile

If you have an excellent com-skills and interested.