Duty Manager - AOCC

GMR Power Urban Infra

Panaji

On-site

INR 1,800,000 - 2,800,000

Full time

5 days ago

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Job summary

GMR Power Urban Infra is seeking an AOCC Duty Manager to oversee the Airport Operation Control Center on shifts, ensuring error-free resource allocation (bays, gates, belts, check-in counters, VDS, baggage reclaim) and timely information dissemination to stakeholders for on-time flight operations.

You will work with the COO and AOCC team to ensure safety, regulatory compliance and smooth terminal and airside operations, reporting performance and incidents to leadership.

Qualifications

Graduate/MBA preferably with Aviation background.
Proficient in MS-Office, especially Excel, Word and PowerPoint.
Proficient in software usage.

Responsibilities

Ensure efficient and optimum utilisation of airport resources during shift duties.
Maintain On Time Performance of flights and manage incidents.
Coordinate with DGCA/ATC, BCAS, Immigration, CISF and airlines.
Monitor safety scores and notify emergencies as per plans.

Skills

Operational Planning

Resource Planning

Data Management

Analytics

Incident Management

Stakeholder Management

Execution & Results

Teamwork

Communication Etiquette

Problem Solving

Education

Graduate/MBA preferably with Aviation background

Tools

MS Office (Excel, Word, PowerPoint)

Job description

JOB PURPOSE

Manage the Airport Operation Control Center in shifts in order to ensure error free resource allocation of Airport resources (Bays/ Gates, Belts, Check-in-counters, Visual Docking Guidance System, Baggage reclaim) ) in order to achieve efficient flight operations leading to On Time Performance of flights; effective emergency handling involving aircraft and other facilities as per Airport Emergency Plan & regulatory compliance and timely updating and dissemination of information to all stakeholders (external and internal) during the shift duties at the airport.

ORGANISATION CHART

COO - Head AOCC - AOCC Duty Manager

KEY ACCOUNTABILITIES

Responsible for ensuring efficient and optimum utilisation of airport resources e.g. parking stands, boarding gates, check-in counters and baggage reclaim etc., during shift duties.

No. of complaints.
On Time Performance of flights

Ensure error free Terminal and Airside resource allocation with an objective to optimize the resource usage.

Domestic Air Bridge utilisation %

International Air Bridge utilisation %

No delay due to Infrastructure

Ensure Safety standards are maintained at all times during the shift.

Adherence to Safety score

Responsible for timely notification of any Emergencies at the airport as per laid down Airport Emergency Plan (AEP), Bomb Threat Contingency Plan (BTCP), Fire Strategy Plan and Aircraft Hijack Plan during the shift duties.

No. of Complaint/ observations reported
No of non-compliance

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

DGCA /ATC

BCAS, Immigration, CISF

Ministry of Civil Aviation

Airlines

Ground Handlers and Service Providers

INTERNAL INTERACTIONS

All GGIAL Functional & Operational Teams including Senior Management

FINANCIAL DIMENSIONS

Ensure effective management of AOP/Budget

OTHER DIMENSIONS

Interaction with Multi-dimensional stakeholders with appropriate grace, humility and teamwork

EDUCATION QUALIFICATIONS

Graduate/MBA preferably with Aviation background
Proficient in MS-Office specially in Excel, Word, PowerPoint
Proficient in software usage

RELEVANT EXPERIENCE

Minimum 08 years of relevant Aviation Experience, preferably in Airport Operation Control Center of an airport or from Operation Control Center of an airline working at supervisory level.
Goan Candidates OR Candidates having working experience in Goa will be an added advantage.

COMPETENCIES