Due Diligence Analyst

OSTTRA; Gurugram District; On-site; INR 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid working model

Health & Wellness focus

Financial security

Job summary

OSTTRA Gurgaon, India, is seeking a motivated Due Diligence professional to support client questionnaires, audits, and control queries within our Client Due Diligence team. You will gather data from SMEs across departments, ensure timely, accurate responses, and maintain a central repository for the team.

The role involves collaborating with stakeholders globally and delivering high-quality information. You will work to meet rising client needs while upholding high compliance and transparency

Qualifications

• We are seeking 2-4 years of relevant vendor/customer due diligence experience.
• Strong understanding of global financial markets and products.
• Excellent verbal and written communication skills.
• Ability to work across a matrixed organization with stakeholders at all levels.
• Proficiency with MS Office; familiarity with ServiceNow, SharePoint, Jira, and related tools is a plus.

Responsibilities

• Assist in creating and maintaining a centralized library of responses.
• Collaborate with SMEs to gather data and ensure accurate responses.
• Ensure responses are timely, accurate, and compliant with standards.
• Perform quality checks on drafts and final documents.
• Maintain an up-to-date repository of policies, products, and disclosures.
• Facilitate calls with customers and SMEs to resolve information gaps.
• Escalate issues to management when needed and track resolution.
• Provide metrics on volume, types of requests, and process effectiveness.
• Identify process improvements to increase efficiency.
• Manage multiple responsibilities to meet deadlines and maintain records.
• Respond to ad-hoc inquiries and support other Third Party Risk Management activities.

Skills

Due Diligence

Vendor & Client relations

MS Office

Project management

Communication skills

Tools

ServiceNow

SharePoint

Visio

Jira

Loopio

TruSight

KY3P

Ariba

Salesforce

Job description

Job Description:

Job Overview

About the Role:

The team:

We are a Client Due Diligence team responsible for supporting due diligence questionnaires, client audits, and control environment-related queries. We act as a bridge between our subject matter experts (SMEs) and clients, ensuring that all information shared is timely, accurate, and complete. Our team plays a critical role in enabling smooth communication and effective collaboration between internal stakeholders and external clients, while upholding the highest standards of compliance and transparency.

Responsibilities and impact:

We are looking for highly motivated professionals who will strengthen our specialisms, and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all. You will have 2-4 years’ experience of Due Diligence to meet the needs of our expanding portfolio of Financial Services clients. This is an excellent opportunity to be part of a team based out of Gurugram and to work with colleagues across multiple regions globally.

Key Responsibilities

• Assist in the creation and maintenance of a centralized library of responses within applicable internal tool/s
• Collaborate with and collect data from SMEs across various departments to complete responses, when necessary
• Ensure that responses are accurate, timely, and comply with company standards
• Taking ownership to deliver high-quality responses by performing quality checks on draft and final documents
• Gather information on policies, products/services, and maintain an up-to-date and well-organized repository for team and stakeholder use.
• Facilitate calls with customers and appropriate SMEs as needed to resolve outstanding customer information requirements.
• Escalate issues to manager and other stakeholders promptly as needed
• Provide metrics reporting, tracking of metrics for the measurement of volume and type of requests, information gaps, and the effectiveness of team processes
• Continuously identify improvements to the process to increase efficiency
• Manage and prioritize multiple responsibilities and deadlines; maintain comprehensive records of responses and disclosures and associated metrics
• Respond to ad-hoc customer inquiries
• Assist with other Third Party Risk Management activities as needed

What we’re looking for:

• Overall 2-4 years of relevant experience in vendor/customer due diligence
• Understanding of global financial markets and products
• Strong customer/relationship management skills
• Ability to drive/manage work in a matrixed environment
• Excellent verbal and written communications skills
• Comfortable working with stakeholders at various levels
• Highly organized and strong attention to detail
• Continuous Improvement mindset
• Knowledge of Third-Party Risk Management concepts. Knowledge of Customer DDQs, and associated control areas
• Self-starter able to work with minimal guidance and supervision
• Process development and process improvement skills
• Strong project/program management skills
• High proficiency in the MS Office Suite (Outlook, Word, Excel, PowerPoint, Project). Experience with ServiceNow, SharePoint, Visio, Jira is a plus
• Experience with due TPRM related support tools (e.g., Loopio, TruSight, KY3P, Ariba)
• Comfortable working with stakeholders at all levels
• Ability to prioritize multiple requests from a variety of sources and prioritize those tasks to meet applicable deadlines
• Technology aptitude
• Working knowledge of industry information security and privacy standards including, NIST assessments, ISO audits/certifications, and SOC audits a plus
• Knowledge of using Salesforce is a plus

The location:

Gurgaon,India

Our Benefits: Global vision, local impact

At OSTTRA, our benefits philosophy offers a market-competitive package that reflects our position as an industry leader. We want to ensure you feel valued, secure, and empowered wherever you are in the world. Our approach is built on three core pillars:

• Global foundations: We provide a baseline of excellence across all our offices, focusing on comprehensive Health & Wellness, Financial Security, and Work-Life Balance. No matter your location, you are part of a culture that prioritizes your holistic well-being.
• Locally tailored: We benchmark in each market to ensure our packages are genuinely competitive where you live and work.
• Flexibility and growth: We empower you to work in a way that suits your life. This includes a hybrid working model, generous leave policies, and a commitment to your continuous professional development.

The Trust employee ownership plan

Every employee at OSTTRA is an owner, and a member of The Trust, our employee ownership programme. Our distinct culture encourages colleagues to think and act like owners and raise the bar constantly. This plan reflects our belief that when we work together to build a stronger, more valuable organisation, then all colleagues should benefit from the value we create.

About OSTTRA

We build and operate the infrastructure that the world’s post-trade financial system runs on. Launched in 2021, we have unified more than 20 years of heritage and expertise from four industry leaders into a single, integrated business.

Today,we operate a trusted network that connects thousands of market participants to streamline end-to-end workflows, from trade capture through portfolio optimisation.We translate industry change into workable process, engineering an open, intelligent ecosystem that removes friction and reduces risk for the global markets. Our distinct ownership culture is underpinned by four behaviours: boldness, curiosity, accountability, and collaboration. In 2025 we were acquired by KKR, one of the world’s most successful private equity firms, and are on a journey of growth and impact.

Joining our team now is a unique opportunity - you will help to shape the next generation of post-trade, transform shared infrastructure into shared benefit, and accelerate your own career. Learn more at www.osttra.com.

Equal opportunity employer statement at OSTTRA

We are committed to fostering a connected and engaged workplace where all colleagues have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasise fairness, transparency, and merit, ensuring that we attract and retain the best talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive and operate the infrastructure that the world’s post-trade financial system runs on.