Door-Host (Black Lacquer)

Ennismore; Mumbai; On-site; INR 279,000 - 469,000; Full time

Job summary

A hospitality group in Mumbai is seeking a Door-Host for their venue. The role involves promoting a dynamic image of the restaurant and ensuring a vibrant atmosphere through client engagement. Candidates should possess knowledge of the Ennismore group, strong communication skills, and a keen eye for aesthetics. The position requires regular evening attendance at the restaurant and active participation in public relations efforts. This is a great opportunity to enhance your networking and client management skills in a lively environment.

Qualifications

• Thorough knowledge of the Ennismore group and its offerings.
• Knowledge of table service and Ennismore service standards.
• Good presentation and a sense of aesthetics.
• Knowledge of table service and Ennismore service standards.
• Strong interpersonal and communication skills.
• Proficiency in social media and digital tools.
• Be smart, distinguished, and discreet.

Responsibilities

• Develop contacts with potential clients of our establishments.
• Ensure the restaurant’s momentum and atmosphere.
• Communicate effectively, both verbally and in writing.
• Represent the company and maintain a network of loyal clients.
• Be present in the restaurants in the evening on a regular basis.
• Send high-quality reservations.
• Ensure supervision of the premises and property, and carry out preventive and risk-detection patrols.
• Communicate effectively to provide clear direction to the venue teams.
• Remain calm and alert during emergency situations.

Skills

Strong interpersonal and communication skills

Proficiency in social media and digital tools

Knowledge of sales and marketing techniques

Digital tools knowledge

Brand representation

Discretion and professionalism

Client relationship building

Dynamic image positioning

Job description

Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.

Job Description

JOB OVERVIEW:

As the Door-Host at Black Lacquer, your mission is to promote an attractive and dynamic image of the venue by developing a client portfolio that aligns with the group’s and the restaurant’s DNA. You will also help ensure compliance in the entry and exit of people and goods.

Under the responsibility of the Director of Membership & Cultural Programming, you will work daily in collaboration with the public relations teams, the communications department, and the head hostesses of the restaurants. Together with them, you will define the target clientele and convey the desired brand image

YOUR KEY REPONSIBILITIES

• Develop contacts with potential clients of our establishments
• Convey a young, dynamic image of the restaurant on social media
• In constant contact with the head hostesses, you will ensure the restaurant’s momentum and atmosphere
• Represent the company and maintain a network of loyal clients
• Embody the restaurant
• Be present in the restaurants in the evening on a regular basis
• Send high-quality reservations
• Ensure supervision of the premises and property, and carry out preventive and risk-detection patrols

ADDITIONAL RESPONSIBILITIES

• Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
• Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Remain calm and alert, especially during emergency situations.
• Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

SPECIFIC JOB KNOWLEDGE & SKILLS

• Thorough knowledge of the Ennismore group and its offerings
• Thorough knowledge of the client portfolio
• Knowledge of sales and marketing techniques
• Knowledge of table service and Ennismore service standards
• Strong interpersonal and communication skills
• Proficiency in social media and digital tools
• Good presentation and a sense of aesthetics
• Be smart, distinguished, and discreet