Domestic Voice Process | Hindi Speaking | 16k TH | Freshers | CAB

Axis Services; Hyderabad; On-site; INR 162,000 - 195,000; Full time

Job summary

Axis Services in Hyderabad is hiring a Customer Support Associate for Domestic Voice Process. Freshers are welcome; graduation is mandatory, and basic computer skills are required. Fluency in Hindi is mandatory, with strong English communication expected.

The role involves handling customer queries via voice, delivering prompt resolutions, and maintaining professional communication. Shifts are day, with six days a week and a rotational week off; two-way cab is provided.

Qualifications

• Freshers eligible.
• Graduation mandatory; PC & CMM required.
• Fluent Hindi is mandatory and English proficiency is essential.

Responsibilities

• Handle customer queries through voice support
• Provide prompt and accurate resolutions
• Deliver excellent customer service
• Maintain quality and productivity standards
• Follow company policies and process guidelines
• Maintain professional communication with customers

Skills

Hindi Speaking

English Communication

Education

Graduation

Job description

Hiring Customer Support Associate | Domestic Voice Process

Location - Hyderabad

FLUENT HINDI SPEAKING MANDATORY

Eligibility:

• Freshers
• Graduation mandatory and need PC & CMM
• Excellent English Communication Skills
• Immediate Joiners Preferred

Salary

• Freshers - Take Home: 16k /month

Shift Details

• Day Shifts
• 6 Days Working
• 1 Rotational Week Off
• 2 Way Cab

Job Responsibilities

• Handle customer queries through voice support
• Provide prompt and accurate resolutions
• Deliver excellent customer service
• Maintain quality and productivity standards
• Follow company policies and process guidelines
• Maintain professional communication with customers