Domestic Hindi Collection Process professional

wroots global pvt ltd; Bengaluru; Presencial; INR 200 000 - 400 000; Tempo integral

Resumo da oferta

Wroots Global Pvt Ltd in Bengaluru invites freshers and experienced professionals to join our Collections and Sales teams. You will handle customer queries, ensure excellent support, and drive collections with timely reminders.

This role covers both domestic and international client interactions, with opportunities to upsell and cross-sell products while meeting daily targets. Strong English and Hindi communication is required, along with basic math and computer skills.

Qualificações

• Freshers and experienced candidates welcome.
• Good communication skills in English and Hindi are mandatory.
• Basic numerical and computer knowledge required.

Responsabilidades

• Handle customer queries and provide effective support.
• Resolve issues while maintaining professional communication.
• Conduct collections follow-ups and send payment reminders.
• Upsell and cross-sell products or services during sales interactions.
• Meet daily and monthly performance targets.

Formação académica

12th pass

Descrição da oferta de emprego

Experience

Freshers & Experienced candidates welcome

Job Description

We are hiring enthusiastic candidates for Collections, and Sales processes for both Domestic and International clients. This is a great opportunity for freshers looking to start their career in the BPO/Customer Interaction industry.

Roles & Responsibilities

• Handle customer queries via s.
• Provide excellent customer support and resolve issues efficiently.
• Collections follow-ups and payment reminders (for collections process)Upselling cross-selling products or services (for sales process).
• Maintain professional communication with customers.
• Meet daily and monthly performance targets

Eligibility Criteria

• Freshers and experienced candidates can apply.
• Minimum qualification: 12th pass Graduate.
• Good communication skills (English/ Hindi mandatory).
• Basic Mathematical Knowledge Basic computer knowledge

Process Type

• Domestic Process.