Domain Manager

Ericsson AB; Dadri; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Ericsson AB in India (Noida) is seeking a Lead TA Core Delivery for Wireline Operations to ensure contractual commitments, provide reliable operations, and drive improvements across 4G/5G core networks. You will lead L2 support for faults, coordinate escalations, and oversee change management within multi-vendor environments.

The role requires 15+ years in telecom core network ops, ITIL/EOE experience, and leadership in a managed-services setup, with emphasis on automation, analytics, and

Qualifications

• Bachelor’s degree in Telecommunications, Electronics/Electrical Engineering, CS, or related field.
• 15+ years in telecom core network operations, design and planning.
• Experience in managed-services environments and leading teams.
• Exposure to EOE operations and core network AI/automation tools.

Responsibilities

• Meet fault-management and delivery KPIs; monitor Core network performance and drive improvements.
• Maintain technical readiness; support upgrades, feature and product introductions.
• Support security and audit requirements, including security incident management and network audits.
• Coordinate with delivery teams on escalations and delivery commitments.
• Responsible for Configuration management activities and CAB/ECAB changes.
• Technical validation for all change requests and escalation to Engineering as needed.
• Support planned projects rollouts and tariff/configuration changes.
• Contribute to regulatory and security requirements; manage roaming service changes.

Skills

Mobile core networks

5G Core

ITIL operations

Incident management

Change management

Automation analytics

NOC experience

Leadership

Education

Bachelor’s degree in Telecommunications, Electronics/Electrical Engineering, Computer Science, or related field

Job description

Join our Team

About this opportunity:

At Ericsson, we are currently seeking qualified candidates for the position of Lead TA Core delivery for Wireline Operations to meet contractual performance commitments and provide reliable operations through technical support, incident restoration, and ongoing network readiness, Lead L2 support for network faults and incidents, including trouble-ticket analysis and closure, outage restoration, and root-cause analysis for wireless and wireline core network encompassing the below:

What you will do:

• Meet contractual fault-management and delivery KPIs; monitor Core network performance and drive improvements.
• Maintain technical readiness and competence as new services and network nodes are introduced; support upgrades, feature and product introductions.
• Support security and audit requirements, including security incident management, MBSS, VAPT, and network audits.
• Coordinate with relevant delivery teams and stakeholders on escalations, technical issues, and delivery commitments.
• Responsible for Configuration management activities.
• Single point of control of all the changes in network Support CAB and ECAB on change risk and impact analysis.
• Execution of CR’s under respective domains in Wirelines operations & Configuration related changes are done as per customer requirement & agreed framework/guidelines.
• Technical validation for all change requests.
• Escalation to Engineering(Design & planning)/ initiator for issues regarding capacity, dimensioning, MOPs, etc.
• Support Various Planned Projects rollouts/Software Updates rollout. Tariff and recharge related configuration changes.
• Regulatory & Security requirements support.
• Roaming Services – In roaming/out roaming launches & migrations.
• Pre & post KPI monitoring against CR implementation during Maintenance Window.

The skills you bring:

• Bachelor’s degree in Telecommunications, Electronics/Electrical Engineering, Computer Science, or a related field; equivalent experience is also relevant.
• Strong knowledge of mobile core networks—especially 4G/5G Packet Core, IMS/VoLTE, virtualized or cloud-native core—and multi-vendor environments. Ericsson’s role profiles emphasize 5G Core, Packet Core, cloud operations, ITIL, and service-level management.
• Working knowledge of ITIL/EOE-style operations, incident/problem/change management, SLA/WLA governance, and automation/analytics.
• 15+ years in telecom core network operations, design, planning.
• Demonstrated accountability for service performance, customer escalations, operational reviews, and leading teams in a managed-services environment.
• The Operations Manager profile requires exposure to EOE mode of operations (or familiarization with relevant core network AI/automation tools), team performance, and workforce optimization.
• Evidence of improving service quality, customer satisfaction, automation adaption, analytics, and continuous improvement.
• Exposure to Wireline Core platform operations (Voice, IP/MPBN).
• Experience of working in a NOC environment and awareness of tools and processes for delivery of managed services.

“All academic credentials must be from recognized and accredited institutions and are further subject to verification.”

Why join Ericsson?

At Ericsson, you’ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To build solutions never seen before to some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.

Primary country and city: India (IN) || Noida