Dispatcher

Glen Group Of Companies; Mohali; On-site; INR 279,000 - 391,000; Full time

Job summary

Glen Group Of Companies in Mohali, Punjab, is seeking a Dispatcher to coordinate field crews, monitor real-time traffic control operations, and ensure safe, efficient workflows across multiple job sites.

You will use dispatch software, GPS, and comms tools, respond to urgent requests, maintain records, and adapt resources quickly while staying organized and compliant with safety standards.

Qualifications

• 2+ years of experience in customer support or a similar role.
• Proficient in spoken and written English.
• Strong organizational, communication, and multitasking skills.
• Flexible with work schedules and shift timings.

Responsibilities

• Schedule, dispatch, and track crews, vehicles, and equipment across multiple job sites.
• Monitor operations in real time and adjust resources as needed.
• Communicate clearly with field personnel, supervisors, and clients.
• Maintain accurate records of assignments, equipment, and daily activities.
• Respond promptly to urgent requests, incidents, or schedule changes.
• Ensure compliance with safety procedures, regulations, and company standards.
• Use dispatch software, GPS, and communication tools to optimize operations.
• Support staffing and equipment planning with supervisors.
• Make quick, effective decisions under pressure while maintaining organization and attention to detail.
• Work in accordance with all applicable health and safety laws and company safety practices to ensure a safe working environment.

Skills

Organizational skills

Communication

Multitasking

Flexibility

English proficiency

Tools

Dispatch software

GPS

Job description

Role Overview:

We are seeking a highly organized and detail-oriented Dispatcher to join our Traffic Management team. In this role, you will coordinate and monitor field crews, manage real-time traffic control operations, and ensure safe, efficient workflows across multiple job sites. The ideal candidate thrives in a fast-paced environment and communicates clearly under pressure.

Dispatchers Responsibilities:

• Schedule, dispatch, and track crews, vehicles, and equipment across multiple job sites.
• Monitor operations in real time and adjust resources as needed.
• Communicate clearly with field personnel, supervisors, and clients.
• Maintain accurate records of assignments, equipment, and daily activities.
• Respond promptly to urgent requests, incidents, or schedule changes.
• Ensure compliance with safety procedures, regulations, and company standards.
• Use dispatch software, GPS, and communication tools to optimize operations.
• Support staffing and equipment planning with supervisors.
• Make quick, effective decisions under pressure while maintaining organization and attention to detail.
• Work in accordance with all applicable health and safety laws and company safety practices to ensure a safe working environment.

Requirements:

• Minimum 2 years of experience in customer support or a similar role (Required).
• Proficient in spoken and written English (Required).
• Strong organizational, communication, and multitasking skills on system.
• Flexible with work schedules and shift timings.

Location:

** Mohali, Punjab (Work from Office)

Job Type:

** Full-time.**

Salary:

** (25,000 – 35,000)**

Expected Start Date:

** Candidates who can join immediately will be given preference**

Working hours:

** Rotational shifts with complete flexibility to work across different schedules as per business requirements.**