Dispatch Network Technician - L1 (Break Fix Support)

GiGa-Ops Global Solutions; Ahmedabad District; On-site; INR 180,000 - 300,000; Part time

Job summary

GiGa-Ops Global Solutions seeks a network administrator for on-demand, part-time support to manage and maintain our computing environment. The role covers provisioning, deployment, and break-fix tasks across routers, switches and related equipment.

Responsibilities include testing, cabling, equipment maintenance, and ensuring uptime while coordinating with on-site teams in Gujarat. Candidates should have CCNA/Network+ level credentials and relevant electronics or CS education.

Qualifications

• Proven experience in a network administrator role.
• Hands-on experience in networking, routing and switching.
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.
• Ability to set up and configure server hardware.
• Familiarity with backup and recovery software and methodologies.

Responsibilities

• Visually inspect devices to assess equipment status.
• Reboot routers, servers, storage devices or other equipment.
• Provide loop-back cables to test circuits remotely.
• Re-seat or replace components or cables.
• Install or replace modular equipment components.

Skills

Network administration

Routing & switching

Server monitoring

Troubleshooting

Multitasking

Education

Associate degree in electronics

BSc in CS or related

Bachelor's degree preferred

Tools

Firewalls

Remote VPNs

Backup software

Job description

Job Description

Note: The job role is Part Time only (On Demand Support)

Maintains computing environment by identifying network requirements, installing upgrades, and monitoring network performance.

Break‑fix

Job Responsibilities

• Visually inspecting devices to assess equipment status
• Rebooting routers, servers, storage devices or other equipment
• Providing loop-back cables in order to test circuits remotely
• Re‑seating or replacing components or cables
• Removing Alternating Current (“AC”) or Direct Current (“DC”) power from equipment
• Cleaning equipment or connectors
• Connecting a client-provided test set or test router to equipment
• Swapping removable storage media
• Installing or replace modular equipment components
• Dispatching equipment for repair
• Cleaning fibers
• Taking light levels
• Installing loop backs
• Providing planned maintenance or circuit migration support
• Installing Small Form Factor Pluggable (each an “SFP”) or Gigabit Interface Converters (each a “GBIC”)
• Troubleshooting hardware problems on any device
• Racking and de‑racking of any device installed
• Labeling/inventory equipment plus digital picture and serial number recording
• Tape backup: cassette exchange and storage in strongbox
• Power cycling a router, server, switch and soft‑booting a server
• Follow Data Eradication process

Provisioning

• Install cables or optics for new circuits
• Re‑connect / disconnect / replace existing circuits
• Testing of cables and optics

Deployment

• Physical Cabling
• Cable Management
• Northbound Cabling (Fiber/Copper/Power)
• Rack/Stack/Jack
• Installation Support (PDU, Network Switches, etc.)
• E‑Waste and other clean‑up activities

Job Requirements

• Proven experience in a network administrator role
• Hands on experience in networking, routing and switching
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
• Ability to set up and configure server hardware
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking
• CCNA, Network+ or equivalent
• BSc degree in Computer Science or related field or equivalent
• Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred

Skills:

storage,other,components,optics,devices,management,racking,cables,cabling,circuits