Director / Senior Manager – GCC Growth & Account Leadership (Bangalore)

BayRock Labs; Bengaluru; On-site; INR 4,000,000 - 4,500,000; Full time

Job summary

BayRock Labs in Bangalore is seeking a senior growth leader to drive GCC account growth and deepen executive relationships while expanding delivery with GCC clients. The role blends hands-on engineering depth with delivery management and client engagement in a leadership capacity.

The successful candidate will own growth plans, participate in solution design, and coordinate with delivery and revenue teams to convert plans into measurable outcomes.

Qualifications

• Strong engineering background with hands-on development earlier in career.
• Proven experience in delivery management, client engagement, and program leadership.
• Exposure to account growth, client expansion, or business development in technology services.
• Experience working with or selling into GCCs is a strong advantage.

Responsibilities

• Own revenue growth and account expansion across GCC accounts.
• Build and execute account growth plans including upsell and cross-sell strategies.
• Develop executive relationships with VP/SVP/C-suite leaders within GCCs.
• Lead or support solutioning, RFPs/RFIs for existing GCC accounts and collaborate with delivery teams.
• Own account planning and drive MBRs/QBRs with client leadership.
• Enable net new GCC opportunities by leveraging local ecosystem knowledge.

Skills

Engineering background

Delivery management

Client engagement

Program leadership

GCC/account growth experience

Executive relationship management

Job description

About this position

At BayRock Labs, we pioneer innovative tech solutions that drive business transformation. As a leading product engineering firm based in Silicon Valley, we provide full-cycle product development, leveraging cutting-edge technologies in AI, ML, and data analytics. Our collaborative, inclusive culture fosters professional growth and work-life balance. Join us to work on ground-breaking projects and be part of a team that values excellence, integrity, and innovation. Together, let's redefine what's possible in technology.

Job Title

(Title can be adjusted based on leveling)

Location

Bangalore, India (Onsite + frequent local travel across GCC locations in the city)

Role Overview

Bayrock Labs is looking for a senior, hands-on leader to drive growth within Global Capability Centers (GCCs) in Bangalore. This role owns account growth, relationship depth, and delivery expansion across GCC customers.

This is not a pure sales role. It is a growth leadership role that blends engineering depth, delivery management experience, and strong client relationship skills. The individual will work closely with client leadership, delivery teams, and Bayrock Labs’ revenue function to drive sustainable account expansion and long-term partnerships.

The role requires strong local presence, regular in-person engagement with GCCs, and deep familiarity with Bangalore’s technology ecosystem.

Key Responsibilities

1. GCC Account Ownership & Growth

• Own revenue growth and account expansion across assigned GCC accounts
• Build and execute account growth plans, including upsell and cross-sell strategies
• Identify whitespace opportunities within existing GCC relationships
• Drive modest but consistent growth aligned with Bayrock Labs’ growth targets

2. Executive Relationship Management

• Build strong relationships with VP, SVP, and C-suite leaders within GCCs
• Act as a trusted advisor to client leadership on technology, delivery models, and scaling strategies
• Represent Bayrock Labs’ values and point of view on technology, delivery excellence, and industry trends
• Be actively involved in day-to-day account management

3. Hands-on Account Leadership

• Be actively involved in day-to-day account management
• Regularly meet client stakeholders across multiple GCC locations in Bangalore
• Engage with Bayrock Labs consultants and delivery teams to understand ongoing projects, challenges, and opportunities
• Translate delivery insights into growth strategies

4. Solutioning, RFPs & Growth Initiatives

• Participate in solution design, proposal development, and client presentations
• Lead or support RFPs and RFIs related to existing GCC accounts
• Collaborate with technical and leadership teams to position Bayrock Labs for larger footprint and strategic programs

5. Account Planning, MBRs & QBRs

• Own account planning for key GCC relationships
• Lead and participate in MBRs (Monthly Business Reviews) and QBRs (Quarterly Business Reviews) with client leadership
• Track account health, growth levers, risks, and expansion opportunities
• Convert plans into execution and measurable outcomes

6. Net New Growth (Plus)

• While the core focus is account growth, the ability to open doors for net new GCC opportunities is a strong plus
• Leverage local network and ecosystem knowledge to support new logo introductions when relevant

Desired Profile

Experience

• 10+ years of total professional experience
• Strong engineering background with hands-on development experience earlier in career
• Proven experience in delivery management, client engagement, and program leadership
• Exposure to account growth, client expansion, or business development in technology services
• Experience working with or selling into GCCs is a strong advantage

Skills & Capabilities

• Strong understanding of modern technology stacks, delivery models, and digital transformation
• Ability to hold credible conversations with senior technology and business leaders
• Strong account management and stakeholder management skills
• Comfortable owning growth numbers and revenue outcomes
• Strong solutioning mindset and ability to connect technology to business value
• Excellent communication, executive presence, and relationship-building skills

Mindset & Style

• Hands-on, field-oriented leader who enjoys being with customers
• Relationship-driven with strong local context of Bangalore’s GCC ecosystem
• Business-oriented with an engineering mindset
• Values-driven leader who can represent Bayrock Labs’ culture, values, and technology point of view
• Self-driven, ownership-oriented, and outcome-focused

Reporting & Structure

• This role is part of the Revenue Function at Bayrock Labs
• Will work closely with sales leadership, delivery leadership, and executive leadership

Travel & Work Style

• Frequent travel within Bangalore to client GCC locations
• High-touch, relationship-based, in-person engagement
• Combination of strategic planning and hands-on execution

Why This Role is Unique

• Opportunity to own and shape Bayrock Labs’ GCC growth charter in Bangalore
• High-visibility role with direct impact on revenue and client relationships
• Blend of technology leadership, delivery influence, and growth ownership
• Platform to build deep executive relationships across the Bangalore GCC ecosyste

The pay range for this role is:

40 - 45 INR per year(Bangalore)