Director – Risk Consulting | India Delivery & GCC Growth

Mployee.me; Mumbai; Vor Ort; INR 6.000.000 - 9.000.000; Vollzeit

Zusammenfassung

Mployee.me in Mumbai seeks a Director to lead Risk Consulting delivery across India, driving profitability and growth for GCCs. You will own multi-client delivery, governance and stakeholder partnerships with senior leaders to expand our footprint.

The role demands deep banking and financial services expertise, strong leadership, and a track record of scaling delivery teams. You will shape strategy, mentor talent and champion innovation in risk and regulatory operations.

Qualifikationen

• 15–20+ years of experience in banking, financial services consulting, risk management or large-scale delivery leadership.
• Strong understanding of banking GCC operating models and the Indian financial services ecosystem.
• Established relationships with senior stakeholders in leading banking or financial services GCCs.

Aufgaben

• Lead India-based delivery across multiple banking and financial services clients, covering Risk Consulting, Regulatory Reporting, Governance and Transformation engagements.
• Own delivery performance, service quality, governance, client commitments and escalation management.
• Develop GCC growth strategy and originate new opportunities with senior GCC decision-makers.
• Own operational financial performance, revenue delivery, margins and productivity.
• Build and mentor a high-performing team of delivery leads, programme managers and risk specialists.
• Identify and implement AI, automation and digital transformation in risk operations.

Kenntnisse

Delivery leadership

Stakeholder management

Commercial acumen

People development

Jobbeschreibung

Job Description

Director – Risk Consulting | India Delivery & GCC Growth

Location: Mumbai

Level: Director

Reporting to: Risk Consulting Practice Leadership

Role Overview

We are seeking an experienced and commercially driven Director to lead our India-based

Risk Consulting delivery operations while playing a pivotal role in expanding our footprint

across Global Capability Centres (GCCs) in India.

The successful candidate will be responsible for managing delivery across a multi-client

consulting portfolio, ensuring operational excellence, driving profitability, strengthening

leadership capabilities and identifying opportunities for business growth.

The role requires a combination of strong delivery leadership, banking and financial

services domain expertise, senior stakeholder management and an established

professional network within India's GCC ecosystem.

Key Responsibilities

1. India Delivery Leadership & Governance

Lead India-based delivery across multiple banking and financial services clients,

covering Risk Consulting, Regulatory Reporting, Governance and Transformation

engagements.

Own delivery performance, service quality, operational governance, client

commitments and escalation management.

Establish eAective governance across programme leads, engagement managers

and delivery teams.

Drive standardisation, productivity, delivery excellence and continuous

improvement across accounts.

Maintain oversight of delivery financials, resource utilisation, staAing and

operational risks.

2. GCC Business Development & Market Expansion

Develop and execute a GCC growth strategy targeting global banks and financial

services institutions with established or expanding operations in India.

Leverage existing relationships with GCC heads, risk leaders, operations executives

and transformation stakeholders to originate new opportunities.

Establish senior-level relationships with decision-makers across banking GCCs.

Identify opportunities in regulatory reporting, risk management, controls,

compliance, data governance and transformation.

Partner with global account leaders and business development teams to convert

opportunities into sustainable engagements.

Support client pitches, proposals, solution development, commercials and contract

negotiations.

3. Portfolio Financial & Commercial Management

Own operational financial performance for the assigned India delivery portfolio,

including revenue delivery, margins, cost management and productivity.

Support revenue forecasting, profitability improvement, resource planning and

demand management.

Identify opportunities for account expansion, cross-selling and additional services.

Ensure delivery commitments align with commercial expectations and contracted

service levels.

4. Strategic Client & Stakeholder Management

Act as a senior India-based delivery and relationship contact for key banking clients.

Build trusted relationships with client leadership, GCC executives and internal

global account teams.

Lead operational reviews, executive governance meetings and critical escalations.

Support global leadership in strengthening client satisfaction, retention and long

term account growth.

5. Talent, Capability & Practice Development

Lead and develop a high-performing organisation of engagement managers,

programme managers, business analysts and risk specialists.

Build scalable capabilities across regulatory reporting, risk transformation,

controls, data management and emerging technology solutions.

Drive hiring, workforce planning, leadership development, retention and succession

planning.

Develop specialist talent pools and delivery models aligned to future client

requirements.

6. Innovation, AI & Transformation

Identify and implement opportunities for AI, automation and digital transformation

across risk and regulatory operations.

Develop reusable delivery accelerators, methodologies, solution assets and

operating frameworks.

Collaborate with technology and innovation teams to develop diAerentiated

solutions for financial services clients.

Improve productivity and client outcomes through automation and delivery

transformation.

Candidate Profile

Experience

15–20+ years of experience in banking, financial services consulting, risk

management or large-scale delivery leadership.

Demonstrated experience leading multi-client portfolios and large India-based

delivery teams.

Strong understanding of banking GCC operating models and the Indian financial

services ecosystem.

Established relationships with senior stakeholders in leading banking or financial

services GCCs.

Proven success in growing accounts, originating opportunities or supporting

significant consulting business development.

Experience managing delivery financials, operational performance and senior-level

client relationships.

Domain Expertise

Strong experience in one or more of the following areas:

Regulatory Reporting – Transaction Reporting, Prudential Reporting or Regulatory

Operations.

Enterprise Risk Management, Operational Risk and Controls.

Regulatory Change, Compliance and Governance.

Risk Data Management, Data Quality and BCBS 239.

Banking Operations Transformation and Technology-enabled Change.

Leadership Competencies

Strong commercial acumen with the ability to balance revenue growth and delivery

profitability.

Excellent C-suite and senior executive communication skills.

Ability to independently manage complex delivery portfolios and critical

escalations.

Strong leadership, people development and cross-functional collaboration.

Entrepreneurial mindset with a proven ability to identify and convert growth

opportunities.