Director, Professional Services - Architecture & Data Engineering Services

Ivalua; Maharashtra; Hybrid; INR 3,500,000 - 6,000,000; Full time

Benefits offered by this job

Hybrid work model (3 days in office)

Team dedicated to product innovation

Professional growth and training

Job summary

Ivalua, Pune-based, seeks a Director of Professional Services focused on Architecture and Data Engineering. Lead data-driven implementations, establish standards, and mentor a growing technical team to deliver complex Spend Management solutions.

Role emphasizes collaboration with Executive stakeholders, AI acceleration, and ensuring seamless data integration across BI and ERP ecosystems. Travel ~20% may be required.

Qualifications

• 10+ years of experience in technical architecture, web-based software development, or technical professional services delivery.
• 5+ years of direct people-management experience with a track record of growing technical teams.
• Hands-on coding and deep familiarity in ETL, EAI, and Business Intelligence tools.
• Advanced database expertise with SQL Server and complex queries.
• Experience integrating SOAP, REST, SFTP, FTPS, AS2, CSV, XML, EDI, cXML.
• Enterprise reporting and data visualization using Power BI and MDX or DAX.
• Bachelor’s degree in CS/SE or related field; travel ~20%.

Responsibilities

• Lead architectural design and delivery of data‑driven implementations across multiple projects.
• Standardize architecture, code quality, and deployment practices for Interfaces, Power BI, and Spend Management.
• Mentor and grow a high‑performing Pune technical team and ensure governance.
• Collaborate with internal teams to align business workflows with data architecture.
• Provide executive technical governance and partner‑level advisory.

Skills

Technical architecture

People management

ETL / EAI

Power BI / MDX / DAX

SQL Server / data optimization

Data integration (SOAP, REST, SFTP, FT

Education

Bachelor’s degree in Computer Science or related field

Tools

Power BI

MDX

DAX

SQL Server

ETL tools

AI/ML data tooling

Job description

DIRECTOR, PROFESSIONAL SERVICES - ARCHITECTURE & DATA ENGINEERING SERVICES (Pune)

Context

You will be part of the Professional Services Team whose mission is to successfully deliver our unique and configurable solution to customers and support our Partner community with high quality standards and a strong commitment to excellence and efficiency. The Data Intelligence division focuses on system integrations, advanced Power BI reporting, and end‑to‑end spend management data solutions.

Role

This is an exciting opportunity for a Director in Data Intelligence. As a “Magic Quadrant” leader, our solutions automate customized workflows across the procurement lifecycle. We are seeking a highly technical, experienced, and detail‑oriented Director to lead the architectural design and technical delivery of data‑driven implementation projects. The ideal candidate is a strong technical leader with a proven track record of managing complex data streams, enforcing engineering governance, and driving process excellence across a portfolio of implementations.

Technical Architecture, Complex Design & Innovation

• Standardization: Establish and enforce robust architectural standards, code quality metrics, and technical deployment best practices across Interfaces, Power BI, and Spend Management.
• Complex Design & Escalations: Serve as the ultimate escalation point for complex architectural designs, resolving highly technical data bottlenecks and performance issues across your portfolio.
• Cross‑Functional Collaboration: Work hand in hand with internal Functional and Engineering teams to ensure seamless integration between business workflows and technical data architecture.
• AI Acceleration: Leverage artificial intelligence and automated tools to accelerate data mapping and implementation cycles, driving faster time‑to‑value for clients.

Leadership, Team Management & Growth

• Scale & Grow the Team: Manage and scale a high‑performing technical team in Pune, growing team members from individual contributors into technical leaders.
• Culture & Mentorship: Foster a collaborative, inclusive, and continuous‑learning culture, providing deep technical and functional mentorship across Interface, BI, and Spend implementation tracks.
• Governance & Alignment: Report directly to the VP of Professional Services and Innovation Success, ensuring regional delivery aligns with global standards.

Partner Enablement & Customer Governance

• Partner Support & Advisory: Actively support and guide our global Partner ecosystem with best practices, solution design reviews, and expert advisory to ensure delivery success.
• Executive Technical Governance: Serve as the primary technical point of contact for executive‑level customer stakeholders and provide oversight for partner‑led implementations.
• Smooth Transitions: Ensure a smooth data transition, rigorous data validation, and environment hand‑off from project go‑live to post‑production support.

Financials & KPI Management

• KPI Metrics Management: Drive and monitor key Professional Services metrics such as project profitability, technical resource utilization, and delivery quality to contribute to global KPIs.

YOUR PROFILE

Required Skills

• 10+ years of experience in technical architecture, web‑based software development, or technical professional services delivery.
• 5+ years of direct people‑management experience with a proven history of growing and scaling technical teams.
• Hands‑on coding and deep familiarity in ETL, EAI, and Business Intelligence tools.
• Advanced database expertise, including SQL Server, complex queries, and data optimization.
• Integration experience with SOAP, REST, SFTP, FTPS, AS2, CSV, XML, EDI, cXML.
• Enterprise reporting and data visualization expertise using Power BI and MDX or DAX.
• Broad knowledge of enterprise software products, OS, and integration methodologies.
• Exceptional leadership, communication, and negotiation skills for managing critical escalations and influencing C‑level stakeholders.
• Strong analytical and problem‑solving skills, focused on data‑driven decision‑making and architectural integrity.
• Bachelor’s degree in Computer Science, Software Engineering, or related field (or foreign equivalent).
• Some travel (~20%) may be required.

Preferred Skills

• Experience supporting, training, or governing third‑party Systems Integrators and implementation partners.
• Experience with AI/ML tools for data migration, ETL automation, or predictive analytics.
• Domain expertise in procurement, Source‑to‑Pay processes, or Spend Management data loading.
• Relevant technical or enterprise architecture certifications.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week).
• Team dedicated to product innovation and technology.
• Sustainable growth, privately held.
• Stable, cash‑flow positive since 10 years.
• Snacks and weekly lunches in the office.
• Empowering professional growth and collaboration.
• Exceptional training and career development program.
• Diverse and inclusive work environment.
• Regular social events and team activities.

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United by our values, we embrace diversity and equity to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable, and resilient, we rely on a global team with a range of backgrounds, skills, and perspectives. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, productivity, and fun.