Director of Student Affairs

Chandigarh University; Mohali; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Chandigarh University seeks a Director - Students' Welfare to provide strategic leadership for student support, wellbeing, and engagement across campus. You will ensure fair grievance redressal, counselling, and co-curricular governance.

The role focuses on building a safe, inclusive environment, strengthening student trust, and improving satisfaction and campus experience through data-driven management and cross-functional collaboration with academic units.

Qualifications

• Master's degree required with minimum 65% marks; Ph.D. preferred.
• Minimum 18 years in higher education administration, student affairs, or student services.
• At least 5 years in a senior leadership role such as equivalent administrative leadership in a recognized university.

Responsibilities

• Provide strategic oversight of student wellbeing, counselling services, and welfare programmes.
• Strengthen the student grievance management framework with transparency and timeliness.
• Administer the university's student conduct and discipline framework to ensure fairness.
• Lead the development and oversight of student clubs, societies, and leadership platforms.
• Collaborate with university leadership to design policies that enhance student welfare and campus life.

Skills

Strategic leadership

Crisis management

Data-driven management

Stakeholder engagement

Integrity and ethics

Relationship building

Education

Master's degree with minimum 65% marks

Ph.D. preferred in Management, Psychology, Social Sciences, or related disciplines

Job description

The Director - Students' Welfare (DSW) provides strategic leadership for the university's student support, wellbeing, and engagement ecosystem. The role ensures that institutional systems governing student grievance redressal, discipline, counselling, and co-curricular engagement operate with fairness, efficiency, and accountability.

The Director plays a central role in fostering a safe, inclusive, and student-centered campus environment, strengthening student trust while contributing to improved student satisfaction, engagement, and campus experience outcomes.

The role provides functional oversight for teams responsible for:

• Student grievance redressal
• Student counselling and wellbeing services
• Student clubs and societies governance

Key Responsibilities

Provide strategic oversight of institutional mechanisms supporting student wellbeing, counselling services, and welfare programmes, ensuring accessible and responsive support systems.

2. Grievance Redressal & Student Trust

Strengthen the university's student grievance management framework, ensuring complaints are addressed with transparency, timeliness, and procedural fairness.

Administer the university's student conduct and discipline framework, ensuring compliance with institutional policies and maintaining a fair and respectful campus environment.

4. Student Engagement Ecosystem

Lead the development and oversight of student clubs, societies, and leadership platforms that promote extracurricular, leadership development, and community participation.

5. Institutional Collaboration & Policy Development

Work collaboratively with university leadership and academic units to design and implement policies that enhance student welfare, campus life, and institutional culture.

The Director Students' Welfare must demonstrate:

• Strategic leadership in student affairs and campus governance
• Integrity, fairness, and strong ethical standards
• Effective crisis management and decision-making capability
• Ability to build trust with students, faculty, parents, and administrators
• Data-driven management of student welfare systems

Educational Qualification

• Master's Degree with minimum 65% marks from a recognized university.
• Ph.D. preferred in Management, Psychology, Social Sciences, or related disciplines.
• Minimum 18 years of experience in higher education administration, student affairs, or student services.
• At least 5 years in a senior leadership role such as:

Equivalent administrative leadership role in a recognized university.

Demonstrated experience in student welfare governance, grievance systems, counselling services, discipline administration, and student engagement programmes is essential.