Director - Healthcare (RCM)

Digitide; Chennai District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Digitide is seeking a Consulting Director for its Healthcare RCM practice, serving as the service line leader and SME to drive consultative sales, solutioning, and high-margin growth across US healthcare clients. This advisory, client-facing role partners with delivery, presales, and alliances to introduce deep RCM credibility and AI-led modernization across the Healthcare practice.

You will engage with senior stakeholders, shape proposals, and drive strategic growth within existing accounts and

Qualifications

• Extensive experience in healthcare RCM operations or advisory roles.
• Proven ability to influence proposals and drive revenue growth.
• Strong client-facing and presentation skills with senior stakeholders.
• Experience building partner/alliance ecosystems in RCM space.

Responsibilities

• Serve as Healthcare/RCM domain SME across consultative sales, solutioning, and presales to shape proposals.
• Assist delivery teams with domain expertise on patient access, medical coding, billing, and AR/denials management.
• Shape AI-led RCM modernization roadmap including coding automation and denial prediction.
• Be the client-facing domain voice in account conversations, QBRs, and growth discussions.

Skills

Healthcare RCM

Consultative sales

Solutioning

Advisory

SME leadership

Job description

Location: Chennai, Bangalore, Pune, Mumbai, Hyderabad

Job Description:

Digitide's Healthcare vertical within International BPM serves US healthcare provider and payer clients. We are hiring a Consulting Director with deep Revenue Cycle Management (RCM) domain expertise to serve as the service line leader and subject matter expert driving consultative sales, solutioning, and high-margin growth across the Healthcare practice. This is an advisory and client-facing role partnering closely with delivery, presales, and alliances teams to bring deep RCM domain credibility to deals, client relationships, and the broader AI-led modernization agenda.

Key Responsibilities

• Serve as the Healthcare/RCM domain SME across consultative sales, solutioning, and presales bringing deep sector and regulatory context (HIPAA, CMS, payer-specific billing rules) to shape winning proposals.
• Assist delivery teams with domain expertise on patient access, medical coding, billing, and AR/denials management.
• Shape and advocate for the AI-led and platform based RCM modernization roadmap intelligent coding assist, denial prediction/prevention, eligibility and prior-authorization automation, and patient-payment digital engagement.
• Be the client-facing domain voice in key account conversations, QBRs, and growth discussions across EN accounts.
• Identify and drive high-margin growth opportunities within existing accounts and new client pursuits (NN).
• Build and strengthen alliances and an ecosystem of technology/BPO partners relevant to RCM modernization (coding automation, AI/analytics vendors, clearinghouses).
• Represent Digitide in Healthcare-focused analyst and advisor forums, strengthening the firm's positioning and credibility in the RCM space.
• Support account teams with transition planning and solution design for new logo wins.

Qualifications

• 1215 years of experience in healthcare RCM operations or consulting, with strong exposure to consultative sales, solutioning, or advisory roles.
• Deep domain expertise across the RCM value chain patient access, medical coding (ICD-10/CPT), charge capture, billing, AR follow-up, and denials management for US hospital systems, physician groups, or payers.
• Track record of influencing measurable RCM performance improvement (net collection rate, days in AR, denial reduction) through technology/AI-led interventions, in an advisory or SME capacity.
• Strong client-facing and presentation skills, with experience engaging analysts, advisors, and senior client stakeholders.
• Experience building or working within a partner/alliance ecosystem (technology vendors, coding automation platforms, AI/analytics providers) in the RCM space.
• Working knowledge of US healthcare regulatory frameworks (HIPAA, CMS guidelines, payer‑specific billing requirements).

Why Join Us

This role puts you at the forefront of Digitide's Healthcare service line, giving you the mandate to define both the RCM domain agenda and the AI‑led modernization roadmap for US provider and payer clients a rare combination of deep domain ownership and service line leadership. You'll operate with real influence in presales and client governance, shaping proposals and QBRs with sector and regulatory depth that few delivery leaders bring to the table. You'll build without bureaucracy, in a culture that prizes speed, agility, and entrepreneurial spirit, giving you the empowerment and flexibility to build your team and service line your way, backed by 55,000 associates and a 20+ year global track record. And you'll grow at scale, joining an organization with a presence across 40 locations in 5 countries, offering the platform, resources, and runway to build something significant in Healthcare RCM and be recognized for it.