Senior Director - Procurement Global Delivery Center

GSK; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

GSK in Bengaluru leads the Global Delivery Centre for Source-to-Contract, guiding a large procurement team and delivering savings and process improvements across global categories.

The role emphasizes strategic leadership, cross-functional collaboration, and driving automation to enhance procurement value and governance in a complex, multinational environment.

Qualifications

• 18+ years of experience in procurement or sourcing.
• Senior leadership experience in a global organisation.
• Experience leading a large delivery centre or shared services.
• Deep end-to-end Source-to-Contract knowledge including sourcing, negotiation, contracting, risk management, and savings.
• Proven accountability for service performance, budgets, and compliance.
• Strong stakeholder management and influencing skills.

Responsibilities

• Strategy execution for GDC operations across indirect and direct spend.
• Deliver benefits identified in strategies through effective execution, aligning with cost, quality, risk and innovation objectives.
• Collaborate with the Procurement GDC in Poland to ensure consistent delivery.
• Ensure GDC meets service levels for on-time delivery and budget adherence.
• Identify and deliver strategic and tactical programs to achieve savings targets.
• Build relationships across the function with senior stakeholders.
• Drive continuous improvement and automation initiatives in the GDC.
• Enhance capacity through productivity gains and process simplification in collaboration with global teams.

Skills

Category Strategy

Contract Management

Data Analysis

Digital Literacy

Financial Acumen

Interactive Storytelling

Negotiation

Sourcing Management

Stakeholder Management

Supplier Relationship Management

Education

Bachelor's degree in business, supply chain, procurement, finance, engineering, or a related discipline

Postgraduate qualification preferred

Job description

Job Purpose The Global Delivery Centre provides the critical Source-to-Contract capability for GSK. The centre acts as the operational engine of the procurement organisation leading the delivery of a high volume of sourcing projects globally. As such, the GDC plays a critical role in delivering both the in-year savings and the functions long term operating model. The Head of our Global Delivery Centre in India, leading a direct team of circa 40-60 procurement professionals is accountable for the delivery of the critical Source-to-Contract which will deliver sourcing, negotiation, contract execution to the global procurement organisation. This service is a cornerstone of the procurement operating model; driving best practice, consistency of execution, automation and continual improvement. This role reports into the VP, Digital & Technology, GDC and COE Procurement and is part of the Procurement Centre of Excellence leadership team. The role will also be part of the GCC LT and responsible to have an oversight of the entire Procurement community in GCC India of approx. 80 members.

Key Responsibilities

• Strategy execution
• Accountable for the management of the Global Delivery Centre (GDC) operations delivering Source-to-contract across all indirect and direct categories of spend
• Responsible for the delivery of benefits identified in strategies (local, regional and global), through effective and collaborative strategy execution, aligned to assurance of supply (risk management), quality, service, cost and innovation
• Work in close collaboration with the Procurement Global Delivery Centre in Poland to ensure consistency is delivery
• Service Leadership
• Accountable for ensuring the GDC meets agreed service levels for operational performance such as on time delivery, adherence to process, savings delivery, and operating budget
• Support procurement professionals in the identification and delivery of both strategic and tactical programs that will deliver the functions savings targets (agreed with key stakeholders and Finance in accordance with the agreed Savings Methodology)
• As a key leadership position within the function the role will build strong relationships across the function, fostering a culture of collaboration, customer focus, and functional excellence for procurement
• Build strategic relationship with a network of senior GSK stakeholders to identify opportunities to further Procurement’s value proposition
• Drive operational efficiency
• Accountable for the identification and implementation of continuous improvement and automation initiatives in the global delivery centre
• Year on year improvements should be made through productivity improvements of the GDC, increasing capacity or reducing size; process rationalisation and simplification; and improved capability, i.e. increasing the size and complexity of projects being executed. Through collaboration with the LOC, Sites and global category teams, ensure the service meets key business and customer needs such as cost control, supplier complexity reduction, category simplification, best practise supplier management, and adherence to contracts. Partner closely with Centre of Excellence Global Process Owner team to drive system and process optimization

Qualifications and Experience

• Total 18+ years of experience with bachelor’s degree in business, supply chain, procurement, finance, engineering, or a related discipline; a relevant postgraduate qualification is preferred.
• Substantial senior leadership experience in procurement, strategic sourcing, or source-to-contract operations within a complex, global organisation.
• Demonstrated experience leading a large delivery centre or shared-services team.
• Deep knowledge of end-to-end source-to-contract processes, including sourcing strategy execution, negotiation, contracting, risk management, and savings delivery.
• Proven accountability for service performance, including delivery against service levels, operating budgets, process compliance, quality, and customer outcomes.
• Strong track record of delivering continuous improvement, process simplification, productivity gains, automation, and technology-enabled procurement transformation.
• Exceptional stakeholder-management and influencing skills, with the ability to build trusted relationships across global category teams, business units, Finance, and senior leadership.
• Experience collaborating across regions and delivery centres to establish consistent standards, governance, and ways of working.
• Strong people leadership capability, including talent development, succession planning, performance management, and building an inclusive, high-performing culture.
• Sound commercial judgement, analytical capability, and the ability to balance savings, assurance of supply, quality, service, innovation, and risk.
• Excellent written and verbal communication skills in English; experience operating in an India GCC environment is preferred.

Skills

• Category Strategy
• Contract Management
• Data Analysis
• Digital Literacy
• Financial Acumen
• Interactive Storytelling
• Negotiation
• Sourcing Management
• Stakeholder Management
• Supplier Relationship Management

Why GSK?

Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Inclusion at GSK: As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [e-mail] to discuss your needs.

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our career site.

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