Director, Facilities Manager

JLL; Bengaluru; On-site; INR 3,500,000 - 5,200,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Bangalore, India, seeks a Senior Manager-Site Lead to own overall performance of the lab facility, including safety, technical integrity, operations, and financials. This role engages with BP, JLL, landlord and engineering partners to drive safe, compliant and cost-effective operations.

You will lead cross-functional teams, manage budgets, and maintain governance forums, ensuring robust risk management and continuous improvement across upstream/downstream

Qualifications

• Bachelor’s degree in engineering (Chemical, Mechanical, Electrical, or related technical discipline) — essential.
• Master’s degree or MBA in Engineering Management, Operations Management or Business Administration — preferred.
• NEBOSH International General Certificate or Diploma (or equivalent HSE qualification) — desirable.
• PMP, PRINCE2 or equivalent project/programme management certification — desirable.
• Working familiarity with India statutory compliance frameworks (Factories Act, PESO) — desirable.
• 15+ years’ experience in facilities, operations or site management within chemical, oil & gas, pharmaceutical or industrial laboratory environments.
• 5+ years in a senior site leadership role with full P&L or budget accountability.
• Demonstrated experience managing multi-stakeholder outsourced service delivery models, including managing-agent and landlord/CAM interfaces.
• Experience with facility or process-site commissioning, transition or start-up programmes.
• Track record of leading cross-functional teams through organisational or operational change

Responsibilities

• Act as the single point of accountability for HSSE, technical and operational performance of the Bangalore lab facility.
• Own and maintain the site’s operational accountability model across Upstream, Downstream, clarifying ownership and reporting lines.
• Chair and lead cross-functional site governance forums, including risk, incident review and operational performance reviews.
• Represent the site to senior BP and JLL stakeholders, and act as primary escalation point for site-level issues.
• Maintain sufficient technical understanding of process, mechanical, electrical and I&C systems, and lab-specific infrastructure to challenge partner decisions.
• Sponsor engineering design review and sign-off processes for significant changes.
• Manage the JLL managing-agent relationship and oversight of service delivery against SLAs.
• Oversee landlord/lessor CAM interface, including validation of service delivery and invoice review.
• Oversee contracts and performance of specialist engineering partners engaged for non-core FM scope.
• Own escalation and resolution of service-level shortfalls across all delivery partners.
• Hold executive ownership of the site risk register and ensure mitigation plans.
• Chair incident reviews and ensure root-cause actions are tracked to closure.
• Ensure MOC and Control of Work governance is followed across lab and workplace teams.
• Ensure statutory and regulatory compliance obligations for the site are met.
• Own the site operating budget, CAM validation and specialist/vendor spend approval.
• Review and approve major CapEx/OpEx proposals for the site.
• Foster a strong safety and performance culture across site personnel and partners.
• Lead the site leadership team and manage performance and succession planning.
• Foster a culture of safety and performance; drive cross-functional collaboration.

Skills

Strategic thinking

Stakeholder management

Budget accountability

People leadership

Change leadership

Negotiation

Process safety

Cross-functional leadership

Decision making

Education

Bachelor’s degree in engineering

Master’s degree or MBA in Engineering Management/Operations/Business Admin

Tools

PMP

PRINCE2

CMMS

Management of Change (MOC) systems

Control of Work

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Title

Senior Manager- Site Lead

Business unit

Integrated Facilities Management/Work Dynamics

Reporting to

India Account Director

Key stakeholders

Internal and client stakeholders.

Direct reports

Role Purpose

The Site Lead holds single-point accountability for the overall performance of the lab facility in Bangalore, spanning safety, technical integrity, operational delivery, financial performance and multi-party stakeholder governance. This is a senior leadership role requiring a genuine technical background sufficient to engage credibly with process, mechanical, electrical and instrumentation matters, while leading a cross-functional site team and managing complex interfaces across BP, JLL (as facilities/managing agent), the landlord/lessor, and specialist engineering partners.

Key Responsibilities

Site Leadership & Governance

• Act as the single point of accountability for HSSE, technical and operational performance of the Bangalore lab facility.
• Own and maintain the site’s operational accountability model across Upstream, Downstream, clarifying ownership and reporting lines.
• Chair and lead cross-functional site governance forums, including risk, incident review and operational performance reviews.
• Represent the site to senior BP and JLL stakeholders, and act as primary escalation point for site-level issues.

Technical Oversight

• Maintain sufficient technical understanding of process, mechanical, electrical and I&C systems, and lab-specific infrastructure (compressed air, fume hoods, gas systems, oil sinks, gas detection) to challenge specialist partners and approve technical decisions.
• Own the boundary definitions between JLL/facilities-delivered scope, lab-operations scope, and specialist third-party scope, ensuring these remain current as the site matures.
• Sponsor engineering design review and sign-off processes for significant process, mechanical, electrical and I&C changes.

Stakeholder & Contract Management

• Manage the JLL managing-agent relationship, including oversight of facilities service delivery against agreed service levels.
• Oversee the landlord/lessor CAM (Common Area Maintenance) interface, including validation of service delivery and invoice review.
• Oversee contracts and performance of specialist engineering and technical partners engaged for scope outside core FM competency.
• Own escalation and resolution of service-level shortfalls across all delivery partners.

Risk, Safety & Compliance Leadership

• Hold executive-level ownership of the site risk register, ensuring appropriate mitigation plans are in place and reviewed.
• Chair incident review for significant events and ensure root-cause corrective actions are tracked to closure.
• Ensure Management of Change (MOC) and Control of Work governance is followed consistently across lab and workplace teams.
• Ensure statutory and regulatory compliance obligations for the site are met, engaging local regulatory expertise as required.

Financial & Commercial Management

• Own the site operating budget, including CAM charge validation and specialist/vendor contract spend approval.
• Review and approve major capital and operational expenditure proposals for the site.
• Ensure cost-effective delivery of services across all outsourced and managing-agent arrangements.

People Leadership

• Lead the site leadership team, including the Technical Manager, HSSE Manager and sub-regional/function leads.
• Manage team performance, capability development and succession planning.
• Foster a strong safety and performance culture across all site personnel and delivery partners.

Qualification & Education

• Bachelor’s degree in engineering (Chemical, Mechanical, Electrical, or related technical discipline) — essential.
• Master’s degree or MBA in Engineering Management, Operations Management or Business Administration — preferred.

Certification & Licenses

• NEBOSH International General Certificate or Diploma (or equivalent HSE qualification) — desirable.
• PMP, PRINCE2 or equivalent project/programme management certification — desirable.
• Relevant process safety management (PSM) training.
• Working familiarity with India statutory compliance frameworks (Factories Act, PESO) — desirable.

Experience Required

• 15+ years’ experience in facilities, operations or site management within chemical, oil & gas, pharmaceutical or industrial laboratory environments.
• 5+ years in a senior site leadership role with full P&L or budget accountability.
• Demonstrated experience managing multi-stakeholder outsourced service delivery models, including managing-agent and landlord/CAM interfaces.
• Experience with facility or process-site commissioning, transition or start-up programmes.
• Track record of leading cross-functional teams through organisational or operational change

Technical Competencies

• Working knowledge of process safety management and high-hazard operations.
• Understanding of engineering design review and technical sign-off processes across multiple disciplines.
• Familiarity with CMMS platforms, Management of Change (MOC) systems and Control of Work / permit-to-work systems.
• Understanding of statutory and regulatory compliance frameworks relevant to industrial/laboratory facilities in India.

Leadership & Behavioural Competencies

• Strategic thinking with the ability to translate site-level objectives into operational execution.
• Executive-level stakeholder management and influencing skills across BP, JLL, landlord and specialist-partner boundaries.
• Strong decision-making under ambiguity, particularly during transition and go-live phases.
• Ability to hold technical and safety accountability while appropriately delegating execution to specialist leads.
• Skilled negotiator and conflict resolver across complex, multi-party commercial relationships.
• Change leadership capability to guide the site through transition into steady-state operations.
• Strong commercial and financial acumen

Location:

On-site –Bangalore, Karnataka

Scheduled Weekly Hours:

40

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.