Director - ERP Systems

Publicis Re:Sources; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Publicis Re:Sources in Bengaluru is seeking a Senior ERP Program Manager to lead ERP financial systems for India and Sri Lanka. You will manage a team of 6 systems analysts, drive end-to-end integrations, ensure data integrity and security, and collaborate across finance, IT, and accounting to deliver on time and within budget.

The role requires 15–22 years of experience in financial systems, ERP platforms such as SAP, Oracle, or Workday, and a graduate degree in IT/CS/Finance/Accounting

Qualifications

• Graduate degree in IT, CS, Finance, or Accounting; master's preferred.
• Proven experience leading financial systems projects and ERP migrations.
• Strong understanding of ERP governance, SOX/GDPR compliance, and data integrity.

Responsibilities

• Serve as the primary ERP system contact for business units.
• Lead end-to-end financial systems integration projects, with timelines and budgets.
• Oversee ERP system maintenance, security, and up-to-date configurations.
• Coordinate with cross-functional teams across finance, IT and accounting.

Skills

ERP administration

Project management

Team leadership

Stakeholder collaboration

Problem solving

Analytical skills

Communication skills

Cross-functional teamwork

Education

Graduate degree in IT/CS/Finance/Accounting

Master’s degree or relevant certifications

Tools

Dell Boomi

MuleSoft

Informatica

SAP

Oracle

Microsoft Dynamics

REST/SOAP APIs

Data warehousing

Job description

Publicis Re:Sources is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.

Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55 countries. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management, information security, and global mobility — supporting 110,000+ employees across the Publicis Groupe network. Our people are at the center of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day.

Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at publicisresources.com

Location: Bangalore (Only)

Role Overview

This position is responsible for being the primary point of contact for all business support related inquiries and strategic planning, execution, and successful completion of any systems integrations for the company’s ERP system for the India and Sri Lanka regions. The individual will oversee the performance and development of a team of systems analysts to ensure timely and effective business user support. The ideal candidate will possess a strong background in financial systems, excellent problem-solving skills, the ability to lead a team in a dynamic environment and work collaboratively across departments.

Key Responsibilities:

Stakeholder Management:

• Serve as the primary point of contact for ERP system-related inquiries and issues from business units.
• Facilitate regular meetings with key stakeholders to review system performance, discuss enhancements, and gather feedback.
• Build strong relationships with vendors, staying informed about system updates, roadmaps, and support resources.
• Lead, mentor, and manage a team of 6 systems analysts.
• Set individual and team goals, monitor performance, and provide regular feedback.
• Foster a collaborative and high-performance team culture.

System Management:

• Oversee the maintenance, configuration, and reliable operation of ERP financial systems.
• Ensure systems are secure, compliant, and up-to-date with the latest features and capabilities.

Project Management

• Lead and manage end-to-end financial systems integration projects.
• Develop and implement project plans, including timelines, resource allocation, and budget management.
• Coordinate with stakeholders to define integration requirements and objectives.
• Ensure projects are delivered on time, within scope, and within budget.

Technical Expertise:

• Provide technical guidance and expertise in the design, implementation, and maintenance of financial systems.
• Troubleshoot and resolve complex system issues and performance bottlenecks.
• Ensure data integrity and consistency across integrated systems.
• Stay current with emerging trends and technologies in financial systems.

Compliance and Security:

• Ensure that all integrations comply with relevant regulations and standards (e.g., SOX, GDPR).
• Implement security measures to protect sensitive financial data during and after integration.
• Conduct regular audits and assessments of integration processes and systems.

Process Improvement:

• Identify opportunities for process improvements and system enhancements.
• Develop and implement best practices for financial system management and use.
• Develop and maintain documentation for system processes, policies, and procedures.

Skills:

• Strong understanding of financial processes, accounting principles, and financial regulations.
• Excellent project management and organizational skills.
• Ability to lead and motivate cross-functional teams. Strong leadership and team management skills.
• Proficient in ERP system administration, configuration, & troubleshooting.
• Strong leadership and team management skills.
• Excellent problem-solving and analytical abilities.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.

Technical Skills

• Proficiency in integration platforms and tools (e.g., Dell Boomi, MuleSoft, Informatica).
• Strong knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
• Experience with API management and web services (REST, SOAP).
• Understanding of database management and data warehousing
• Work closely with finance, accounting, IT, and other departments to understand business needs and ensure systems support organizational goals.
• Communicate effectively with stakeholders, providing updates on system status, project progress, and any issues or risks.
• Facilitate cross-functional team meetings and ensure effective collaboration among team members.

Education

Graduate degree in Information Technology, Computer Science, Finance, Accounting, or a related field. Master’s degree or relevant certifications is a plus.

Experience:

• Minimum of 15-22 years of experience in financial systems management or a related field.
• Proven experience with ERP systems such as SAP, Oracle, Workday, or similar platforms.
• Proven experience leading and managing technical teams.

Certifications

Relevant certifications such as PMP (Project Management Professional), CPA (Certified Public Accountant), or financial system-specific certifications are advantageous.