Director- Applied AI FDE

Genpact; Bengaluru; On-site; INR 4,000,000 - 9,000,000; Full time

Job summary

Genpact is seeking an Applied AI Lead to own a portfolio of strategic client engagements and to lead senior teams delivering scalable AI solutions. You will co-design client AI strategy with executives and guide teams as the primary implementer.

You will work closely with Anthropic and hyperscaler partners, shaping reusable IP and go-to-market patterns across our global delivery centers. This is a player-coach role emphasizing architecture and hands-on delivery.

Qualifications

• Proven track record leading AI/ML production work at scale.
• Experience presenting to C-suite and shaping client strategy.
• Strong coding skills with production-grade delivery mindset.

Responsibilities

• Direct 2–5 concurrent client engagements or a flagship transformation.
• Be the trusted technical advisor to client executives (CIO, CFO).
• Architect and build the hardest parts of the problems with the team.
• Deliver production-grade artifacts and integrations into client systems.

Skills

Executive leadership

AI/ML production

Python

LLM/agentic AI

Architectural design

Tools

Python

TypeScript

Java

Job description

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the front‑of‑it. Genpact’s AI Gigafactory, our industry‑first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large‑scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast‑moving, innovation‑driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Inviting applications for the role of Director, Applied AI FDE

Role Overview

Genpact is building the team that defines how the world’s largest enterprises adopt AI in production — not as pilots, but as the way the work gets done. As an Applied AI Lead, you will own a portfolio of strategic client engagements and lead the small, senior teams that deliver them. You will be the senior face Genpact puts in front of a client’s executive team to co‑design their AI strategy, and the senior builder who proves the strategy works by Friday.

This is a player‑coach role with a strong bias to building. You will stay close enough to the technical work to architect agentic systems, debug production issues, and pair with your team when it matters — but your primary impact comes from the bar you set, the people you develop, and the patterns you codify across our practice.

You will partner closely with Anthropic and our hyperscaler partners, with Genpact’s industry leaders, and with our global delivery centers (US, India, Kosovo) to ship AI applications that change how our clients operate.

Key Responsibilities

• Lead 2–5 concurrent client engagements or one flagship transformation. Own outcomes — production adoption and measurable workflow impact — not just deliverables.
• Be the trusted technical advisor to client executives (CIO, CDO, Chief AI Officer, CFO). Strategy in the morning, working demo in the afternoon.
• Architect and build the hardest parts of the hardest problems alongside your team. We will ask you to walk us through code you have written in the last 30 days.
• Deliver production‑grade technical artifacts: agentic workflows, MCP servers, sub‑agents, agent skills, evaluation frameworks, and the integrations that make them work inside client systems.
• Grow and develop a team of Forward Deployed Engineers. Recruit, coach, set the bar, and create the environment where strong engineers do the best work of their careers.
• Shape Genpact’s Applied AI offerings, reusable IP, and go‑to‑market. Codify what works on one engagement into patterns the whole practice can reuse.
• Partner with Anthropic and other strategic AI partners on co‑sell motions, joint solutioning, and customer success.

What We Are Looking For

• Strong industry experience in software engineering, applied AI, data, or product, with clear evidence of leading technical work and growing other builders.
• Has been the primary architect on at least one AI, data, or software effort that shipped to real users at meaningful scale.
• Daily, sophisticated working fluency with Claude (or comparable frontier LLM) as a primary build tool. You have opinions about context engineering, tool use, agent design, and evaluations — and you can defend them.
• Production LLM experience: prompt engineering, agent development, evaluation frameworks, and deployment at scale.
• Strong programming skills in Python, ideally with a second language such as TypeScript or Java. Comfortable shipping production code.
• Executive presence. Can run a room with a CIO and a CFO without needing a slide deck to hide behind. Can translate technical complexity into clear narratives for diverse audiences.
• Track record of hiring and developing strong technical talent. People who have worked for you want to work for you again.
• High agency. Thrives in ambiguity and is energized by building something that does not yet exist.

Bonus

• Deep relationships and domain depth in one of our target verticals: life sciences, financial services, healthcare payer/provider, insurance.
• Recognized in the AI community through talks, writing, open source, or notable shipped projects.
• Prior experience in a top‑tier consulting, product, or applied AI environment
• Experience operating within hybrid onshore/offshore delivery teams.

• Lead AI-powered transformation – Drive innovation and solve real‑world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.