Digitalization and IT Operation Lead

Happiest Minds Technologies; Indore District, Nashik District, Bengaluru; On-site; INR 2,500,000 - 4,500,000; Part time

Job summary

Happiest Minds Technologies seeks an experienced Deployment Lead for pharmaceutical manufacturing with 15+ years in the sector. You will coordinate site-level deployments of enterprise systems, align with local business processes, and work with manufacturing teams to ensure smooth testing, training, go-live and post-go-live support.

The role requires strong GMP understanding, change management experience, and the ability to drive adoption across site leadership and IT delivery teams.

Qualifications

• Bachelor's degree is required in a related field.
• 15+ years of pharma industry experience.
• 5+ years leading site-level deployments.
• Experience with manufacturing site teams and change delivery.
• Understanding GMP, data integrity, and compliance.

Responsibilities

• Lead site-level deployments of enterprise systems.
• Coordinate cross-functional teams at site level.
• Translate deployment plans into site execution activities.
• Ensure GMP compliance and change control during deployments.
• Engage with site leadership and global program stakeholders.

Skills

Cross-functional coordination

Stakeholder management

Leadership

Communication skills

Education

Bachelor's degree in Engineering/Operations/Supply Chain/Information Systems

Tools

ERP (SAP)

MES

Quality systems

Lean principles

Job description

JD :

Exp : 15+ Years

Edu : Any graduations in Pharma Domian

Notice Period : Immediate 15 Days

Work Location : Bangalore, Indore, Nashik, Aurangabad

Payroll : Team Lease & 6 Months Contract position.

JD :

Education

• Bachelor's degree in Engineering, Operations, Supply Chain, Information Systems, or related field.

Experience

• Minimum 15 years of experience working in the Pharmaceutical industry.
• Minimum 5 years of experience leading site-level projects, ideally within manufacturing, operations, digital, IT, or enterprise system deployment environments.
• Strong experience working with manufacturing site teams and supporting the delivery of change within operational environments.
• Good understanding of how business processes work within pharmaceutical manufacturing sites, including how systems, data, people, and workflows interact to support day-to-day operations.

Deployment Experience

• Experience supporting or leading site-level deployments of enterprise systems.
• Hands-on involvement in implementation activities such as testing, training, cutover, go-live, and post-go-live support.
• Ability to translate deployment plans into practical site-level execution activities that align with local business processes and operational constraints.

Manufacturing Environment Knowledge

• Strong understanding of pharmaceutical manufacturing operations and production constraints.
• Good understanding of GMP-regulated manufacturing environments and the importance of compliance, data integrity, change control, and operational continuity during deployment activities.
• Ability to understand and assess how new systems or digital solutions impact existing business processes, roles, responsibilities, and ways of working.

Leadership & Coordination Skills

• Strong ability to coordinate cross-functional teams at the site level.
• Proven ability to work in matrix environments with dual reporting lines.
• Excellent communication and stakeholder management skills.
• Strong communication skills are essential, as this role will work directly with site leadership, functional leaders, operational teams, IT delivery teams, and global program stakeholders.
• Ability to provide clear updates, manage expectations, elevate issues appropriately, and influence site teams to support successful deployment and adoption.

Preferred Qualifications

• Experience with systems such as:
  • ERP, e.g., SAP
  • MES
  • Planning or Quality systems
• Experience in global or multi-site deployment programs.
• Familiarity with structured deployment methodologies and change management practices.
• Good understanding of Lean principles, operational excellence, or continuous improvement approaches is preferred.