Digital Twin Operations & Service Engineer

Hitachi Automotive Systems Americas, Inc.; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Hitachi Energy Technology Services Private Limited in Chennai, India, invites an experienced engineer to advance digital twin-based monitoring for substations and other power assets. You will model, configure, and maintain asset models and collaborate with customers, service teams, and R&D to deploy solutions.

The role emphasizes data analytics, predictive maintenance, cybersecurity compliance, and strong English communication.

Qualifications

• Bachelor’s degree in Electrical & Electronics Engineering.
• 5+ years of experience in operation, maintenance, engineering, or asset management of substations or power systems.
• Strong understanding of high-voltage equipment and grid assets.
• Knowledge of Digital Twin concepts, condition monitoring, and data analytics desirable.
• Excellent verbal and written communication in English.

Responsibilities

• Support global customers in asset performance through Digital Twin-based monitoring and predictive maintenance.
• Develop, configure, and maintain Digital Twin models for substations, transformers, switchgear, and other assets.
• Analyze data to generate actionable maintenance and lifecycle optimisation recommendations.
• Interface between customers, service teams, product management, and R&D for deployment and troubleshooting.
• Conduct RCA and analytics to identify improvement opportunities.
• Configure asset hierarchies, network models, and test reports with required documentation.
• Support cybersecurity, data governance, safety, and regulatory requirements.

Skills

Analytical skills

Problem-solving

Customer-facing communication

English communication

Self-motivated

Education

Bachelor’s degree in Electrical & Electronics Engineering

Tools

Digital Twin Platforms

APM tools

Cloud & IoT Platforms

Job description

Job Details

Location: Chennai, Tamil Nadu, India Job ID: R0108609 Date Posted: 2025-10-23 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: No

Job Description

Job Description: How you’ll make an impact

Support global customers in maximizing asset performance through Digital Twin-based monitoring, diagnostics, reliability assessment, and predictive maintenance solutions.

Develop, configure, and maintain Digital Twin models representing substations, power quality systems, transformers, switchgear, and other power system assets.

Analyze operational and condition monitoring data to generate actionable recommendations for maintenance planning, risk mitigation, and asset lifecycle optimization.

Act as a technical interface between customers, service teams, product management, and R&D to support solution deployment, troubleshooting, and product enhancements.

Investigate equipment performance issues, perform Root Cause Analysis (RCA) and analytics to identify improvement opportunities.

Configure and manage asset hierarchies, network models, equipment parameters, equipment component tree, test reports, As built documentation.

Support condition monitoring, health analysis, risk mapping, alarm management, predictive analytics, and reliability-centered maintenance (RCM) strategies.

Contribute to new Digital Twin feature validation, testing, and customer onboarding activities.

Ensure compliance with cybersecurity, data governance, safety, quality, and regulatory requirements.

Live Hitachi Energy’s core values of safety and integrity while promoting innovation and customer success

Your background:

• Bachelor’s degree in electrical & Electronics Engineering.


• 5+ years of experience in operation, maintenance, engineering, or asset management of substations, power plants, renewable energy facilities, or industrial electrical systems.


• Strong understanding of high-voltage equipment, including transformers, circuit breakers, GIS, AIS, switchgear, protection systems, STATCOM, SVC, or related grid assets.


• Knowledge of Digital Twin concepts, condition monitoring, predictive maintenance, asset health assessment, and data analytics is desirable.


• Understanding of power system operation, electrical asset diagnostics, and failure analysis methodologies.


• Exposure to cloud platforms, IoT architecture, edge computing, and industrial digitalization initiatives are an advantage.


• Strong analytical, problem-solving, and customer-facing communication skills.


• Self-motivated professionals capable of independently driving technical activities from concept to implementation.


• Excellent verbal and written communication skills in English.

Preferred Skills

• Digital Twin Platforms


• Asset Performance Management (APM)


• Predictive Analytics


• Power System Asset Management


• Reliability Engineering (RCM, FMEA/FMECA)


• Condition Monitoring & Diagnostics


• Cloud & IoT Technologies (Azure, AWS, Edge Computing will be advantageous)

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability.

You may request reasonable accommodations by completing a general inquiry form on our website.

Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.

Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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