Digital Platform Operation Specialist

Quintall; Bengaluru Urban; Hybrid; INR 2,400,000 - 4,200,000; Full time

Job summary

ABB in Bengaluru zoekt een Senior Operation Manager voor D&A. Je waarborgt operationele betrouwbaarheid en monitort analytics portfolio’s prestaties.

Je werkt met Product Owners, Platform Teams en het Power BI / Fabric team aan stabiele, schaalbare oplossingen en lifecycle beheer.

Qualifications

• Bachelor’s or Master’s degree or equivalent in CS/IS/Data Eng/Analytics or related field.
• Typically 5 years of analytics engineering or BI ops experience.
• Strong Power BI Service and Microsoft Fabric skills.
• Experience supporting analytics products in a global org.
• Strong Snowflake knowledge: SQL, warehouses, access controls, data lineage.
• Ability to design monitoring and observability solutions.

Responsibilities

• Ensure operational stability, monitoring coverage and service quality across analytics products.
• Monitor health, incidents, data quality signals and dependencies.
• Prepare operational summaries and follow-up actions for Product Owners.
• Coordinate follow-up with Product Owners, Data Product Owners and Platform teams.
• Maintain visibility of ownership, lifecycle status and risks.

Skills

Analytics engineering

Power BI Service

Microsoft Fabric

Snowflake SQL

Monitoring & observability

Global collaboration

BI platform operations

Education

BSc/MSc in CS/IS/Data Eng/Analytics

Tools

Power BI

Microsoft Fabric

Snowflake

Job description

Bij ABB helpen we industrieën beter te presteren - slanker en schoner. Vooruitgang is hier een verwachting - voor jou, je team en de wereld. Als wereldwijde marktleider geven we je wat je nodig hebt om dat waar te maken. Het zal niet altijd gemakkelijk zijn, groeien vergt lef. Maar bij ABB sta je er nooit alleen voor. Doe wat de wereld doet draaien.

Deze functie rapporteert aan:

Senior Operation Manager for D&A

The purpose of this role is to ensure the operational reliability, monitoring coverage and continuous improvement of the Analytics Portfolio. The role combines analytics portfolio operations, service management, operational coordination and configuration of monitoring and automation to proactively identify issues, improve service reliability and support consistent operational follow-up. The engineer works closely with Analytics Product Owners, Development teams, Data Product Owners, Platform Operations teams and the Power BI / Fabric team to ensure that analytical solutions are stable, supportable and ready for effective lifecycle management.

The work model for the role is: #LI Hybrid

This role is contributing to the Automation Business for Bangalore.

You will be mainly accountable for:

• Ensure operational stability, monitoring coverage and service quality across a portfolio of assigned analytics products and reporting solutions.
• Monitor product health, usage, business-critical incidents, data quality signals and service dependencies.
• Maintain portfolio-level visibility and prepare recurring operational summaries, exception lists and follow-up actions for Product Owners and service stakeholders.
• Coordinate operational follow-up with Product Owners, Data Product Owners, Platform teams and business stakeholders.
• Maintain visibility of product ownership, lifecycle status, support readiness and operational risks.

Qualifications for the role :

• Bachelor’s or Master’s degree, or equivalent professional experience, in Computer Science, Information Systems, Data Engineering, Analytics, Engineering, Business Informatics, or a related field
• Typically 5 years of relevant experience in analytics engineering, BI platform operations, data operations, application operations, or comparable production environments
• Strong hands‑on knowledge of Power BI Service and Microsoft Fabric, including workspaces, reports, semantic models, refresh processes, connections, capacity behavior, security roles and operational administration
• Experience supporting a portfolio of analytics products in a global, distributed organization
• Strong working knowledge of Snowflake, including SQL, virtual warehouses, databases and schemas, roles and access controls, query history, performance analysis, data lineage and operational troubleshooting
• Demonstrated ability to design monitoring and observability solutions, analyze operational signals, troubleshoot complex incidents and convert recurring patterns into reusable controls
• Experience in a global, distributed organization and collaboration across Analytics, Platform Operations, governance, Product Owners and solution teams

More above us :

ABB a provides a comprehensive range of integrated automation, electrical and digital systems and services for customers in the process, hybrid and maritime industries. These offerings, coupled with deep domain knowledge in each end market, help to optimize productivity, energy efficiency, sustainability and safety of industrial processes and operations.