Digital Platform Operation Specialist

ABB; Bengaluru; Hybrid; INR 1,400,000 - 2,100,000; Full time

Job summary

ABB is seeking a seasoned analytics operations engineer to ensure reliability and continuous improvement across a portfolio of analytics products and BI reporting solutions. You will work with Power BI, Snowflake, and Fabric to monitor health, data quality and service dependencies while coordinating with product owners and platform teams.

The role emphasizes global collaboration, operational governance, and proactive incident follow-up, with a hybrid work model in Bengaluru.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Systems, Data Analytics or related field.
• 5 years of experience in analytics engineering, BI platform operations or data operations.

Responsibilities

• Ensure operational stability, monitoring coverage and service quality across a portfolio of analytics products and reporting solutions.
• Monitor product health, data quality signals and service dependencies.
• Maintain portfolio-level visibility and prepare recurring operational summaries for Product Owners and stakeholders.
• Coordinate operational follow-up with Product Owners, Data Product Owners and Platform teams.
• Maintain visibility of product ownership, lifecycle status and operational risks.

Skills

Power BI Service

Microsoft Fabric

Snowflake

Monitoring & Observability

Education

Bachelor's or Master's in CS/IS/Analytics

Tools

SQL

Data Modeling

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to: Senior Operation Manager for D&A

The purpose of this role is to ensure the operational reliability, monitoring coverage and continuous improvement of the Analytics Portfolio. The role combines analytics portfolio operations, service management, operational coordination and configuration of monitoring and automation to proactively identify issues, improve service reliability and support consistent operational follow-up. The engineer works closely with Analytics Product Owners, Development teams, Data Product Owners, Platform Operations teams and the Power BI / Fabric team to ensure that analytical solutions are stable, supportable and ready for effective lifecycle management.

The work model for the role is: Hybrid

This role is contributing to the Automation Business for Bangalore.

You will be mainly accountable for:

• Ensure operational stability, monitoring coverage and service quality across a portfolio of assigned analytics products and reporting solutions.
• Monitor product health, usage, business-critical incidents, data quality signals and service dependencies.
• Maintain portfolio-level visibility and prepare recurring operational summaries, exception lists and follow-up actions for Product Owners and service stakeholders.
• Coordinate operational follow-up with Product Owners, Data Product Owners, Platform teams and business stakeholders.
• Maintain visibility of product ownership, lifecycle status, support readiness and operational risks.

Qualifications for the role :

• Bachelor’s or Master’s degree, or equivalent professional experience, in Computer Science, Information Systems, Data Engineering, Analytics, Engineering, Business Informatics, or a related field
• Typically 5 years of relevant experience in analytics engineering, BI platform operations, data operations, application operations, or comparable production environments
• Strong hands-on knowledge of Power BI Service and Microsoft Fabric, including workspaces, reports, semantic models, refresh processes, connections, capacity behavior, security roles and operational administration
• Experience supporting a portfolio of analytics products in a global, distributed organization
• Strong working knowledge of Snowflake, including SQL, virtual warehouses, databases and schemas, roles and access controls, query history, performance analysis, data lineage and operational troubleshooting
• Demonstrated ability to design monitoring and observability solutions, analyze operational signals, troubleshoot complex incidents and convert recurring patterns into reusable controls
• Experience in a global, distributed organization and collaboration across Analytics, Platform Operations, governance, Product Owners and solution teams

More above us :

ABB a provides a comprehensive range of integrated automation, electrical and digital systems and services for customers in the process, hybrid and maritime industries. These offerings, coupled with deep domain knowledge in each end market, help to optimize productivity, energy efficiency, sustainability and safety of industrial processes and operations.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.