Digital Marketing- Team Manager

r3 Consultant; Maharashtra; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A digital marketing firm in Maharashtra is seeking a Digital Marketing Assistant Manager to oversee the GCoE Digital Marketing Team's operations. This role involves managing resources, assessing performance, and ensuring team alignment. The ideal candidate has an MBA, 8+ years in digital marketing, and proven team management experience. Strong English communication and mentoring skills are essential. Join us to help shape digital experiences and drive marketing success.

Qualifications

• 8+ years’ experience in digital marketing, with at least 4 years of demonstrated team management experience.
• Understanding of digital marketing tools, including CRM, web analytics, and social media systems.
• Leads with empathy and a solution-oriented mindset with strong mentorship skills.

Responsibilities

• Day-to-day management of Digital Marketing resources.
• Monitors overall team and individual performance against goals.
• Coordinates with team resources to ensure work is completed accurately.

Skills

Digital Marketing

Team Management

Marketing Automation

Web Analytics

Social Media

English Communication

Education

MBA or equivalent in Marketing

Tools

Salesforce

Content Management Systems

Workfront

Microsoft Office Suite

Job description

Digital Marketing Assistant Manager, Digital Experience (India GCoE)

The role of the Digital Marketing Assistant Manager, Digital Experience will be to support in onboarding milestones and day-to-day management of the GCoE Digital Marketing Team, which supports Digital Experience capabilities. This role will report into GCoE leadership and will collaborate as needed with Corporate Digital Experience managers in the US.

Job Responsibilities

Day-to-day management and oversight of Digital Marketing resources, maintains work schedules and oversight of time off requests, staffing conflicts and resourcing along with direct support of management.

Monitors and regularly assesses overall team and individual performance against goals/KPIs to assess knowledge and performance improvement opportunities, including conflict resolution, staff issues and escalating foreseeable attrition risks.

Actively participates in individual team members’ performance reviews, providing regular feedback regarding misses/errors and additional training needs to leadership, contributing to the identification of growth and skill development opportunities to ensure constant improvement and utilization of the GCoE Digital Marketing Team.

Coordinates with GCoE Digital Marketing Team resources to ensure work is completed accurately and in accordance with standard practices / guidelines and defined service level agreements.

Shares feedback regularly to support management and onshore leads in assessment of individual skills and aptitude along with potential for career expansion.

Provides and shares on a regular cadence status updates/reports with leadership. Ensures the entire GCoE Digital Marketing Team is working together as a cohesive unit in

support of the global Digital Team’s exemplary work, goals and values. Maintains a current understanding of each Digital Team’s capabilities, processes,

workflows, SLAs and Gallagher brands guidelines and business divisions to ensure accurate oversight and output of deliverables.

Keep oneself abreast and updated of industry best practices in Digital Marketing and support team members as needed.

Requirements

• MBA or equivalent in Marketing o 8+ years’ experience in digital marketing, with at least 4 years of demonstrated team
  
  

management experience, including depth of knowledge in Marketing Automation, Web, Social Media and Digital Experience areas.

• Understanding and experience with digital marketing tools, inclusive of content management systems, Automation/CRM (Salesforce), web analytics, and social media systems.
• Professional and conversational fluency in English is a must, with excellent oral/written communication and presentation skills
• Leads with empathy and a solution-oriented mindset with strong mentorship skills
  
  

Preferred Skills

• Demonstrated project and/or resource management understanding o Experience with/knowledge of Workfront or other project management software o Microsoft Office Suite programs