Diabetes Care Executive

USV PRIVATE LIMITED

Punjab

On-site

INR 350,000 - 550,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

USV Private Limited in Punjab, India, seeks a Diabetes Care Executive (DCE) in Domestic Sales to achieve sales targets and support diabetes and obesity care initiatives. You will engage with healthcare professionals and patients, deliver scientifically grounded information, and help grow the portfolio in the territory.

The role reports to the Regional Business Manager, involves field visits, data-driven planning, and strict adherence to compliance and company policies.

Qualifications

Minimum of 1 year of experience in Diabetes Care; preferably 2 years.
Functional knowledge of regulatory aspects and recent advancements in the field.
Strong interpersonal skills, empathy, customer orientation and achievement orientation.
Planning & execution, effective communication, adaptability and integrity; digital tools proficiency and basic sales/marketing understanding.

Responsibilities

Analyse sales data across products and healthcare professionals using dashboards.
Leverage digital tools and collaborate with Regional Manager for sales planning.
Create and update visit lists, monthly tour and coverage plan.
Drive outcomes with consultative selling to convert key customers to USV brands.
Educate healthcare professionals and patients per approved frequency; non-brand promotion.
Meet targets and take corrective actions to bridge gaps.
Follow up with professionals after CMEs and conferences.
Ensure retention and conversion of core health professionals.
Monitor marketing campaign effectiveness via sales data.
Support joint calls and reporting for compliance and governance.

Skills

Diabetes Care

Customer Orientation

Communication

Teamwork

Digital fluency

Education

BSc Graduate

Job description

Page Break

Role

Business Executive - Cygnus

Job Grade

L2(A)

Designation

Diabetes Care Executive (DCE)

Function

Sales

Department

Domestic Sales

Reporting to

Regional Business Manager

Direct Reportees

Indirect Reportees

Page Break

Role Objective

Achieve and exceed sales targets in the assigned territory by executing sales initiatives and plans, driving high-quality scientific and with healthcare professionals and people living with diabetes and obesity ensuring business growth and customer retention

Key Responsibilities

Sales Management

? Analyse sales data across products, services, and healthcare professionals u sing available dashboards
? Leverage digital tools and collaborate with the Regional Business Manager to integrate insights into sales planning
? Create and regularly update standard visit list of relevant health care professionals and potential chemists, monthly tour and plan and coverage plan
? Drive business outcomes beyond detailing by applying consultative selling skills and territory insights to convert key customers including KOLs and KBLs to USV brands
? Interact with health care professionals and educate and support people with diabetes & obesity as per approved frequency and execute effective delivery of communication and messages to the clinic (Non brand promotion activities )
? Achieve and exceed assigned targets and undertake corrective actions to bridge any gaps
? Follow up with health care professionals and chemists consistently after Continuous Medical Educations and conferences
? Ensure retention of health care professionals and conversion of non-core health care professionals to core health care professionals
? Monitor the effectiveness of marketing campaigns by tracking sales data
? Support line managers with relevant information in joint calls and review meetings
? Submit reports and adhere to the compliance requirement
? Support for enrollment in patient support program for free demonstration on the use of i njectable products and devices.
? Participate in cycle meetings, national diabetes educator programs, and skill development programs

Scientific & Patient Support Engagement

? Conduct high-quality scientific conversations demonstrating scientific fluency in diabetes obesity based therapies.
? Educate and support p eople with diabetes through follow-up , and ensure adherence support and facilitation of information and services by strictly adhering to the processes and policies of the Company.
? Demonstrate familiarity with wellness nutrition dietary practices and lifestyle modifications ensuring dietary practicality in discussions.

Digital AI & Capability Enablement

Leverage digital and AI-enabled tools to enhance call quality insights follow-ups and continuous learning .

Collaboration & Stakeholder Management

Collaborate with the Regional Business Manager Chronic portfolio teams and IDC stakeholders demonstrating collaboration as a core behaviour.

Channel & Customer Handling

Manage CHB customer interactions including chemists, hospitals and business partners and adapt engagement strategies for metro and non-metro markets.

Supply Chain Management

? Conduct retail chemist prescription audit and update necessary records
? Coordinate with stockists to maintain optimal inventory levels ensure cold-chain compliance and manage near-expiry product liquidation efficiently
? Ensure availability of cold chain supply chain and elevate deviations (if any) in a timely manner when required
? Coordinate with stockists to maintain optimal inventory and manage near-expiry product liquidation.

People and Culture

? Demonstrate Credo values to build trust and credibility with healthcare professionals
? Participate in Learning and Development programmes

STAKEHOLDER INTERACTION

Type of Interaction: Internal

Interaction with: Regional Business Manager, Sales Manager, Product management team, Medical department

Nature of Interaction: Routine communication in connection with specified tasks and handling escalations from accounts. Communication requiring some level of diplomacy, coordination and synergy

Type of Interaction: External

Interaction with: Healthcare Professionals / Diabetes Educators /Clearing and Forwarding Agent / Stockist /Pen Centre/ Chemists/ P eople with diabetes & Obesity.

Nature of Interaction: Detailed technical explanation of products to external customers, influencing the customer

JOB REQUIREMENTS

Professional Experience And Relevant Skills

? Minimum of 1 year of experience in Diabetes Care and preferable to have 2 years of experience
? Possess relevant functional and process knowledge, regulatory aspects and updated knowledge of advancements in their area of work. Must demonstrate strong interpersonal skills, empathy, Customer Orientation, Achievement Orientation
? Planning & Execution skills, Effective Communication, Exhibits Grit, Patient centricity, Probing & Objection handling skill, Learning agility, Collaboration, Adaptability, Integrity and Process Compliance . Digital fluency and proficiency in using relevant tools is essential, along with a basic understanding of sales and marketing principles

Academic Qualifications & Certifications