ABM - Magnus - Trivandrum - 30001856

USV; Thiruvananthapuram; On-site; INR 900,000 - 1,300,000; Full time

Job summary

USV in Kerala is seeking an experienced Manager for Domestic Sales (Non-Metro) to drive district-level sales targets and lead a field team. This role involves coordination with Marketing and Supply Chain, and ensuring effective engagement with healthcare professionals in Tier 2 & 3 towns.

The ideal candidate will have 4+ years of relevant pharma sales experience, a Bachelors in Science or Pharmacy, and readiness to travel within the district.

Qualifications

• Minimum of 4 years of overall experience.
• 2 years of experience in relevant roles.
• Ability to govern operations remotely and coordinate with teams.
• Willingness to travel within district and to Tier 2 & 3 towns.

Responsibilities

• Execute defined sales and marketing plans to expand engagement across HCPs, including specialists and GPs in Tier 2 & 3 towns.
• Gather market feedback and communicate insights to marketing, including new geographies and competitor intelligence.
• Participate in cycle meetings to align campaigns and processes; ensure thorough preparation.
• Leverage data, dashboards and analysis to support reviews and plan coverage and visits.
• Plan monthly visits and manage territory by allocating HCPs during vacancy periods.
• Conduct periodic reviews to update management on sales performance and adherence to scorecards.

Skills

Under Graduate

Education

Bachelor of Science / Bachelor of Pharmacy

Job description

Sub Org Unit 1 Domestic Sales-Magnus-West

Sub Org Unit 2 DS-Magnus-S I-Ernakulam

Sub Org Unit 3 DS-Magnus-S I-Erna-Thiruvananthapuram

Country India

State Kerala

Location Thiruvananthapu

Skills

Skill

Under Graduate

Under Graduate

CERTIFICATION

Working Language

English Malayalam

Job Description

JOB DESCRIPTION

Role Area Business Manager Non-Metro

Designation Assistant Manager – Deputy Manager

Department Domestic Sales

Reporting to Regional Business

Manager

Job Grade L4B

Role Objective : Drive achievement of sales targets within a geographic area (district) by effectively managing a team of

KEY RESPONSIBILITIES

Business Development

• Execute defined sales and marketing plans with a focus on expanding engagement across a broad mix of HCPs,
• including specialists and general practitioners in Tier 2 & 3 towns
• Gather market feedback and communicate insights to the marketing team including information on new geographic
• areas, emerging HCPs in practice, and competitor intelligence
• Participate in cycle meetings to understand campaigns and processes, ensuring the team's thoroughness and
• preparation
• Leverage data, dashboards and analysis to support sales associates with reviews
• Validate standard visit list, tour plans (MTCP> STP >MTP) and coverage plan with a high field presence,
• relationship-driven approach, and frequent follow-ups with prescribers and potential HCPs in Tier 2 & 3 towns
• Prepare the team for in-clinic discussions by facilitating practice, strategy understanding and product knowledge by
• effective utilisation of In-clinic effectiveness Program (ICEP) coaching tool
• Validate new/transferred HCPs and recommend additions and deletions to the standard visit list
• Evaluate metrics like call average coverage/repeat coverage and create plan to address gaps during the weekly
• reviews and Joint Field Work plans
• Plan monthly visits and manage vacant areas by assigning potential HCPs during the vacancy period
• Conduct periodic review meetings to provide updates to Regional Business Manager and Zonal Business Manager,
• ensuring adherence to the Sales Review Scorecard framework
• Ensure timely submission of all required documents, including daily call reports, monthly tour plans, expense
• statements and compliance documents (if any)
• Utilise internal tool including In-clinic effectiveness Program (ICEP), Sales Review Scorecard (SRS), iPad and
• dashboards, to improve in-clinic effectiveness
• Support the successful launch of new products within assigned area
• Allocate and manage time effectively in underperforming headquarters

Supply Chain Management

• Ensure product availability at retail chemists, dispensing doctors, and local pharmacy chains, aligning with
• pharmacy-driven demand in Tier 2 & 3 markets

Stakeholder Engagement

• Ensure HCP’s attendance at continuous medical education sessions /campaigns and coordinate with speakers to
• enhance learning experience
• Identify and ensure the participation of the right HCPs in company programs such as Continuous Medical Education
• and skill-up sessions
• Manage core HCPs by accurate identification, timely engagement based on moments of truth (MOT), coverage and
• prescription support

The above statements are intended to describe the general nature, level and expectations of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the

required duties, responsibilities and job specifications / requirements and that individual entities may amend this list based on their specific requirements and business context. People and Culture

People and Culture

• Promote and embody the USV Credo
• Guide reportees to overcome challenges and optimise performance by providing solutions and constructive support
• Conduct timely recruitment and induction process
• Develop a high-performance culture through periodic reviews, feedback and action planning
• Provide trainings to ensure the team has the latest knowledge and skills to excel and drive the organisation forward
• Support the team by offering coaching, demonstrating best practices, acknowledging efforts and leading by example
• Engage and retain key talents by fostering a supportive work environment and offering continuous opportunities
• Identify high-potential candidates in consultation with the Area Business Manager and support them in grooming th for
• their next role through the Career Enhancement Journey to Excel (CJEx)

STAKEHOLDER INTERACTION

• Type of Interaction: Internal
• Interaction with: Sales Associates, Regional Business Manager and Zonal Business Manager
• Nature of Interaction: Routine communication in connection with specified tasks and handling escalations from
• accounts. Communication requiring some level of diplomacy, coordination, synergy and sensitisation on IR matters
• Type of Interaction: External
• Interaction with: Healthcare professionals/ Clearing and Forwarding Agents / Stockist / Chemists / Purchase managers
• Nature of Interaction: Explanation of products or services to customers and communication around escalated or difficult
• queries with customers and inventory management

JOB REQUIREMENTS

Professional Experience and Relevant Skills

• Minimum of 4 years of overall experience with 2 years of experience in relevant roles
• Must possess the ability to govern operations remotely, along with excellent communication skills and interpersonal
• abilities for building and maintaining relationships with healthcare professionals and stockists. Additionally, must have
• a willingness to travel and the ability to identify potential opportunities (HCPs, geography, etc.)

Academic Qualifications & Certifications

• Educational Qualification: Bachelor of Science / Bachelor of Pharmacy (Relevant pharma sales experience and
• managerial experience)

Functional Competency (Proficiency Levels from 1 – 5, with 1 being the basic and 5 being mastery)

• Achievement Orientation (1)
• Digital fluency (1)
• Driving high performance in teams (1)
• Customer centricity (1)

Behavioural Competency

• Dominance – Confident, High on Energy, Achievement Orientation
• Influence – Builds Trust, Tactful, Collaborative
• Steadiness – Calm, Emotionally Stable, Positive
• Conscientiousness – Vocal, High on Integrity, Organised

The above statements are intended to describe the general nature, level and expectations of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the

required duties, responsibilities and job specifications / requirements and that individual entities may amend this list based on their specific requirements and business context.The above statements are intended to describe the general nature, level and expectations of work being performed by this job. They are not intended to be an exhaustive list of all the

required duties, responsibilities and job specifications / requirements and that individual entities may amend this list based on their specific requirements and business context.