DevOps Specialist

Terralogic; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Terralogic invites a seasoned Senior L2 Support DevOps Engineer to join our Bengaluru on-site team. You will oversee production cloud infrastructure, drive reliability, and serve as the primary escalation point for global clients, including NA and Europe.

The role requires 6+ years in DevOps/SRE, strong Docker/Kubernetes, and hands-on CI/CD with Jenkins, GitLab, or GitHub Actions. You will work 24/7 shift rotations to support international operations and collaborate with cross-functional teams

Qualifications

• 6+ years in DevOps, cloud operations, or SRE
• Excellent English communication; experience with enterprise clients in NA/Europe
• On-site Bengaluru office 5 days a week
• Willingness to work 24/7 rotational shifts
• Proficient with Docker and Kubernetes
• CI/CD pipelines using Jenkins, GitLab, or GitHub Actions
• Cloud platforms AWS, Azure, or GCP
• IaC with Terraform or Ansible
• Scripting in Python, Bash, or Java

Responsibilities

• Monitor, troubleshoot, and optimize production environments for uptime and performance
• Lead incident resolution calls with US/Europe stakeholders
• Develop automation scripts to minimize manual intervention
• Own L2 escalation workflow and adhere to SLAs

Skills

DevOps

Cloud Operations

SRE

English communication

On-site work

Tools

Jenkins

GitLab

GitHub Actions

Docker

Kubernetes

Terraform

Ansible

Python

Bash

Job description

Terralogic Software Solutions is seeking a highly skilled and experienced Senior L2 Support DevOps Engineer to oversee, optimize, and maintain enterprise cloud infrastructure. In this role, you will serve as a critical technical escalation point, delivering world-class service and operational reliability to our global clientele.

We are looking for a professional with 6+ years of experience who possesses exceptional communication skills and thrives in a high-collaboration, fully on-site environment.

Key Responsibilities

• System Reliability Engineering: Monitor, troubleshoot, and optimize production environments to ensure maximum uptime, scalability, and performance.
• Client Relationship Management: Act as the primary technical point of contact for prominent US and European stakeholders, leading technical bridges and incident resolution calls.
• Automation & Continuous Improvement: Identify system bottlenecks and develop robust automation scripts to minimize manual intervention and streamline workflows.
• Incident & SLA Management: Own the L2 escalation workflow, ensuring swift incident resolution in strict compliance with defined Service Level Agreements (SLAs).

Required Qualifications

• Professional Experience: A minimum of 6 years of proven experience in DevOps, Cloud Operations, or Site Reliability Engineering (SRE).
• Communication Excellence: Advanced verbal and written English communication skills, with a verified track record of managing enterprise-level clients in North America and Europe.
• Work Model Alignment: Full commitment to working on-site from our Bengaluru office 5 days a week.
• Operational Flexibility: Willingness to operate within a 24/7 rotational shift environment to ensure continuous support for global operations.
• Containerization & Orchestration: Advanced proficiency in Docker and Kubernetes.
• CI/CD Deployment: Hands-on experience managing pipelines via Jenkins, GitLab, or GitHub Actions.
• Cloud Platforms: Deep expertise in managing infrastructure on AWS, Azure, or GCP.
• Infrastructure as Code (IaC): Solid understanding of Terraform or Ansible.
• Scripting & Development: Proficiency in Python, Bash/Shell, or Java for automation purposes.