DevOps Engineer

RAPSYS TECHNOLOGIES PTE LTD; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD is looking for a skilled DevOps Engineer to join their team in Bangalore Urban. This role requires a strong background in cloud technologies such as GCP, Azure, and AWS, along with expertise in DevOps principles, containerization, and automation. The ideal candidate will have a minimum of 5 years of related experience, demonstrating analytical skills and hands-on experience in leading support initiatives. A commitment to customer satisfaction through innovative solutions is essential.

Qualifications

• Minimum of 5 years working with Cloud technologies.
• Hands-on DevOps experience required.
• Experience with containerization architectures.
• Practical migration experience to cloud services.
• Senior-level Linux administration required.

Responsibilities

• Engage with customers as a DevOps/Cloud expert.
• Lead modernization and optimization efforts.
• Assist with CI/CD pipeline management.
• Drive efficiency through automation and scripting.
• Resolve customer needs and report improvements.

Skills

Cloud technologies (GCP, Azure, AWS)

DevOps principles

Containerization and microservices (Docker, Kubernetes)

Configuration management (Terraform, DSC, Ansible)

Linux administration

Scripting languages (Python, Bash, PowerShell)

Analytical/troubleshooting skills

Job description

We are looking for a skilled and motivated DevOps Engineer to join our dynamic team in Bangalore Urban. The ideal candidate will have a solid background in software development and system administration, with a passion for automating processes and improving deployment cycles.

What You'll Do

• Actively engaging with customers and other support teams as a DevOps/Cloud subject matter expert and escalation point.
• Assisting in the transformation of architecture and technologies, driving adoption of leading edge cloud services.
• Leading modernization and optimization efforts to improve reliability and scalability of systems and platforms.
• Assisting the customer with management and improvement with CI/CD pipeline and configuration management tooling and approaches.
• Driving efficiency and reducing error rates with scripting and automation.
• Providing prompt, efficient, detailed, customer-oriented service to Taos customers.
• Working with other customer support teams to ensure a consistent and high-quality level of support.
• Being a voice and advocate for our customers when something does not feel right.
• Acting as an advocate for our customer, reporting and acting on observed areas for improvement.
• Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience.
• Assisting with customer communication during critical launches and support events.
• Assuming responsibility for developing detailed knowledge about specific product lines and features.
• Ensuring internal knowledge reference pages are updated.

What you’ll bring with you

• Minimum of 5 years working directly with, or in support of Cloud technologies (GCP, Azure, AWS).
• Demonstrated knowledge of DevOps principles. Hands-on experience required.
• Experience with containerization and/or microservices architecture (Docker, Kubernetes, etc.).
• Practical experience migrating applications, services and/or servers from on-premises/data centers to the cloud.
• Experience with configuration management and automation (Terraform, DSC, Ansible, etc.).
• Multiple platform certifications, or equivalent experience (Windows, Linux, etc.).
• Senior-level Linux administration.
• One or more Architect level cloud certifications (Google Cloud Platform, Azure, AWS).
• Demonstrated analytical/troubleshooting skills and drive to solve problems.
• Demonstrated ability in at least one scripting language (Python, Bash, PowerShell, etc.).
• Ability to work weekends and/or evenings.
• Demonstrated ability to lead customer discussions and articulate the alignment of technology and business objectives.
• Proven success in a fast-paced support environment.