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UPS is seeking a DevOps/Platform Engineer to enable engineering productivity by building scalable CI/CD pipelines, automating deployments, and managing cloud infrastructure.
You will participate in a 24x7 production operation, handle on-call rotations, diagnose complex incidents, and collaborate with globally distributed teams to ensure platform reliability. Experience with Azure/GCP, IaC with Terraform/Bicep, and monitoring with Grafana/Prometheus are expected.
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The DevOps / Platform Engineer enables engineering productivity by building scalable CI/CD pipelines, improving deployment automation, enhancing observability, and managing cloud infrastructure.
Design, implement, and maintain CI/CD pipelines. Improve deployment safety and rollback mechanisms. Manage Azure and GCP cloud infrastructure. Support Infrastructure-as-Code implementations. Enhance monitoring and observability platforms. Automate infrastructure provisioning and operational tasks. Ensure release processes comply with SoD and governance requirements. Partner with engineering teams to improve developer experience.
4–8 years of DevOps or Platform Engineering experience. Strong CI/CD experience (Azure DevOps, GitHub Actions, Jenkins, etc.). Experience with Azure and/or GCP. Infrastructure-as-Code (Terraform, Bicep, ARM, etc.). Containerization (Docker, Kubernetes preferred). Monitoring tools such as Grafana, Splunk, Prometheus. Scripting experience (PowerShell, Bash, or Python). Strong understanding of cloud networking and security.
As part of the Site Reliability Engineering (SRE) organization, every team member plays a critical role in maintaining the reliability and availability of our production systems. This role supports a 24x7 production environment supporting business-critical applications. All engineers are expected to participate in an on-call support rotation, including evenings, weekends, and public holidays as scheduled. During on-call periods, you will be expected to respond to production incidents within defined response time objectives, troubleshoot issues, and work collaboratively to restore service as quickly as possible. Candidates should be comfortable diagnosing complex production issues across applications, cloud infrastructure, databases, messaging systems, and integrations. Participation in post-incident reviews, root cause analysis (RCA), and implementation of permanent corrective actions is an essential part of the role. Team members are expected to continuously improve operational processes through automation, monitoring enhancements, and proactive reliability improvements to reduce recurring incidents. Flexibility to collaborate with globally distributed teams, including occasional overlap with US business hours, is expected to support production operations and major releases. A strong sense of ownership, accountability, and customer focus is essential, as ensuring platform stability and business continuity is a shared responsibility across the entire team.
Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.