Sr DevOps Engineer

UPS; Thiruvallur District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

UPS is seeking a Senior DevOps Engineer to support Mail Innovations IT apps on Azure and on‑prem environments. You will lead the MI support team, drive incident resolution, and apply SRE practices to boost service quality and customer satisfaction.

The role requires extensive experience with .NET, SQL Server, Windows, Azure Cloud, CI/CD, and Kubernetes knowledge. Weekend deployment support is expected as part of ongoing operations.

Qualifications

• 7+ years of experience supporting applications in DevOps/Cloud/SRE context.
• 5+ years prior experience with SRE/DevOps/Cloud Engineering.
• Experience creating CI/CD pipelines using ADO (Azure DevOps).
• Experience managing and administering Azure resources (AKS, App Services, Azure SQL).
• Experience with Windows Server and IIS.
• Strong experience with SQL DB and T-SQL development.
• Excellent interpersonal skills with cross-functional teams.
• Ability to manage critical support and deployment requests across groups.
• Strong emphasis on SRE with automation.

Responsibilities

• Support MI IT applications deployed in Azure Cloud and On Prem environments.
• Manage MI support team and resolve incidents with root-cause analysis.
• Apply Site Reliability Engineering principles to improve IT services and customer satisfaction.
• Provide guidance on industry standards and present effective proposals to stakeholders.
• Oversee deployments, coordinate with CCC, Technical Services, and Database teams, including weekend schedules.

Tools

.NET

SQL Server

Windows Server

Azure Cloud

CI/CD

ADO/Azure DevOps

Kubernetes

Job description

Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Senior DevOps Engineer supports Mail Innovations IT applications deployed in Azure Cloud, On Prem (Data Center and Processing Facilities) Manages MI support team , handles MI IT incidents through resolution and root cause analysis, institutes best practices such as Site Reliability Engineering principles to improve MI business support and customer satisfaction with IT services.

He/She provides advice on industry best practices and available standards, methods, tools, and applications. This position analyzes, diagnoses, designs, plans, executes and evaluates work to meet time, and cost and quality targets. The Technology Support Manager demonstrates leadership through effective communications with colleagues, subordinates, and customers. He/She facilitates collaboration among stakeholders to manage diverse objectives. This position researches, determines, and utilizes customer requirements to prepare and present effective proposals.

He/She reviews periodicals and reports and researches industry best practices and cutting edge technologies to maintain technical skills and knowledge. The Technology Support Manager organizes Information Services (I.S.) departments and user groups to manage effective deployments and implementations and leads project and program activities to ensure deliverables are completed within established deadlines.

This role requires periodic deployment support over the weekends typically Sunday night India time.

Other Criteria

• 7+ Past experience supporting applications in .Net, SQL Server, Windows, Azure Cloud, CI/CD
• 5+ years prior experience with SRE/DevOps/Cloud Engineering experience
• Experience creating CI/CD pipelines using ADO.
• Experience managing and administering Azure resources (AKS, ASB, App Services, App Insights, Azure SQL etc.)
• Experience with Windows Server and IIS
• Strong experience with SQL DB and developing T-SQL queries.
• Excellent interpersonal skills, capable of working with multi-functional technical and business teams and senior management.
• Ability to handle critical support and deployment requests, collaborate with multiple groups such as Operational Command Center, Technical Services, Database Service teams etc. to bring resolution.
• Strong emphasis on SRE as an engineering discipline with a focus on automation
• Experience of working Kubernetes is a plus.

Employee Type

Permanent

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