DEVOPS L1 ENGINEER

Wipro; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading IT services company in Bengaluru is looking for a skilled professional to design and develop software solutions, provide customer support, and ensure thorough reporting and documentation. The ideal candidate should have 5–8 years of experience, proficiency in CAD and CAE software, and strong problem-solving skills. You will work closely with clients to troubleshoot issues and ensure that solutions meet requirements. Competitive compensation and growth opportunities are offered in this role.

Qualifications

• 5–8 years of relevant experience in software development and troubleshooting.
• Ability to design and develop CAD and CAE models according to project requirements.
• Experience in testing prototypes and performing FMEA.

Responsibilities

• Design and develop software solutions according to client specifications.
• Troubleshoot and resolve defects while ensuring timely delivery.
• Provide weekly and monthly reports and maintain documentation.

Skills

CAD software proficiency

CAE software proficiency

Troubleshooting skills

Problem-solving skills

Client communication

Job description

Role Purpose

The purpose of this role is to design, develop and troubleshoot solutions, designs, models, and simulations on various software platforms as per client/project requirements.

Responsibilities

Design and Develop Solutions

1. Work on different software such as CAD and CAE to develop appropriate models as per the project plan and customer requirements.
2. Test prototypes and designs produced on the software, checking all boundary conditions (impact analysis, stress analysis, etc.).
3. Produce specifications and determine operational feasibility by integrating software components into a fully functional system.
4. Create prototypes as per engineering drawings and outline CAD models.
5. Perform Failure Mode and Effects Analysis (FMEA) for any new requirements received from the client.
6. Provide optimized solutions to the client by running simulations in a virtual environment.
7. Ensure software is updated with the latest features to maintain cost‑effectiveness.
8. Enhance applications/solutions by identifying improvement opportunities, making recommendations, and designing and implementing systems.
9. Follow industry standard operating procedures for various processes and systems while modeling solutions on the software.

Provide Customer Support and Problem Solving

• Fix defects raised by the client or software integration team while resolving tickets.
• Develop software verification plans and quality assurance procedures for the customer.
• Troubleshoot, debug, and upgrade existing systems on time with minimal latency and maximum efficiency.
• Deploy programs and evaluate user feedback for adequate resolution and customer satisfaction.
• Comply with project plans and industry standards.

Ensure Reporting & Documentation for the Client

• Provide weekly and monthly status reports for the client as per requirements.
• Maintain documents and create a repository of all design changes, recommendations, etc.
• Maintain time‑sheets for the client.
• Provide written knowledge transfer/history of the project.

Deliverables

1. Design and develop solutions—adherence to the project plan/schedule, 100% error‑free onboarding and implementation, throughput %.
2. Quality & CSAT—on‑time delivery, minimum corrections, first‑time right, no major defects post‑production, 100% compliance of bi‑directional traceability matrix, completion of assigned certifications for skill upgradation.
3. MIS & Reporting—100% on‑time MIS and report generation.

Experience Required

5–8 years of relevant experience.