DEVOPS ENGINEER L3

United States Digital Space LLC; Maharashtra; On-site; INR 700,000 - 1,100,000; Full time

Job summary

United States Digital Space LLC is looking for an experienced DevOps Engineer L3 to enhance coordination among operations, development, and testing functions in Mumbai, Maharashtra. You will manage the DevOps pipeline while ensuring continuous integration and deployment of technology.

The ideal candidate should have 3-5 years of experience, with strong skills in DevOps tools and methodologies. A key focus will be on customer satisfaction and timely resolution of issues related to the tools.

Qualifications

• 3-5 years of experience in DevOps environment.

Responsibilities

• Align and focus on continuous integration and continuous deployment of technology.
• Plan and execute the DevOps pipeline.
• Manage the IT infrastructure as per the software code requirements.
• On-board an application on the DevOps tool and configure it.
• Build and engineer the DevOps tool according to client customization.
• Collaborate with development staff to connect elements of code.
• Provide customer support/service on the DevOps tools.
• Timely support to internal and external customers.

Skills

DevOps

Job description

Job Title

DEVOPS ENGINEER L3

Location

Mumbai, Maharashtra

Posting Start Date

6/2/26

Role Purpose

The purpose of this role is to work with application teams and developers to facilitate better coordination among operations, development, and testing functions by automating and streamlining integration and deployment processes.

Responsibilities

• Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications.
• Plan and execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain: from planning, coding and building, testing, staging, release, configuration and monitoring.
• Manage the IT infrastructure as per the requirement of the supported software code.
• On-board an application on the DevOps tool and configure it as per the client’s need.
• Create user access workflows and provide user access as per the defined process.
• Build and engineer the DevOps tool as per the customization suggested by the client.
• Collaborate with development staff to tackle coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure.
• Leverage and use tools to automate testing & deployment in a DevOps environment.
• Provide customer support/service on the DevOps tools.
• Timely support internal & external customers on multiple platforms.
• Resolve tickets raised on these tools to be addressed & resolved within a specified TAT.
• Ensure adequate resolution with customer satisfaction.
• Follow escalation matrix/process as soon as a resolution gets complicated or isn't resolved.
• Troubleshoot and perform root cause analysis of critical/repeatable issues.

Performance Metrics

• Continuous Integration, Deployment & Monitoring: 100% error‑free onboarding & implementation.
• Customer Satisfaction (CSAT): Timely customer resolution as per TAT.
• Zero escalation.

Mandatory Skills

DevOps

Experience

3-5 Years