Job Overview
Start your IT career with us! DevOps Engineer (User Identity and Access Management). With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.
Digitalization. Simply delivered.
At IT Services, we are passionate about technology. Our Global Aviation IT team is continuously expanding. No matter your level of Specialist – User Identity and Access Management proficiency, you can always grow within our diverse environment.
About the Role
As an IAM Specialist, you will work closely with experienced professionals to apply IAM processes. You will assist in designing and implementing solutions for the management of digital identities and access rights. Additionally, you will resolve incidents and contribute to process documentation.
What we are looking For
- Attention to detail and a meticulous nature.
- Analytical and problem‑solving skills.
- Excellent spoken and written proficiency in English and in Dutch is an added advantage.
- Good communication skills and the ability to work efficiently, proactively, and independently in a team environment.
- Interest in information security and willingness to learn new skills.
- A basic understanding of identity and access management concepts.
- Knowledge of IAM processes and tools like SailPoint is a plus.
Key Responsibilities
- Monitor and resolve IAM‑related incidents promptly and accurately.
- Create and manage user identities, ensuring all data is entered correctly.
- Manage and monitor access rights and privileges on the Global Aviation IT systems and applications, according to defined roles and rights.
- Review existing user identities and validate the necessity of their existence.
- Deactivate unnecessary user identities.
- Serve as a point of contact for all IAM‑related inquiries.
- Assist in implementing, documenting, and improving IAM processes and procedures.
Benefits
- Hybrid work arrangements to balance in‑office collaboration and home flexibility.
- Annual Leave: 42 days off apart from Public / National Holidays.
- Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent‑in‑laws) at a nominal premium covering pre‑existing disease.
- In‑House training programs: professional and technical training certifications.