Devops Engineer

DexCare; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

DexCare is seeking a Senior Site Reliability Engineer to own AWS infrastructure, CI/CD, and observability. You’ll design and operate cloud-native systems with a security-first mindset, writing Terraform modules, Python scripts, and runbooks.

You will work in an Agile team with on-call rotations, contribute to Jira workflows, and improve reliability across the stack, whether building new tooling or refining existing processes to ship safely and efficiently.

Qualifications

• 4+ years in a Senior SRE or DevOps role supporting production cloud infrastructure at scale.
• Deep experience with AWS services (IAM, EKS, VPC, EC2, Secrets Manager).
• Proficiency with Terraform, Terragrunt, Helm, and container orchestration.
• Hands-on experience building GitHub Actions for CI/CD and security features.
• Strong Datadog experience for dashboards, alerts, and telemetry.
• Solid Python scripting for automation and internal tools.
• Commitment to clear documentation and Agile/Scrum practices using Jira.

Responsibilities

• Design, scale, and operate resilient, cloud-native infrastructure in AWS with emphasis on EKS, IAM, RBAC, and security-first practices.
• Build and optimize CI/CD pipelines with GitHub Actions and GitHub Advanced Security.
• Own observability across the stack using Datadog for metrics, logs, alerts, and tracing.
• Write and maintain Terragrunt, Terraform modules, and infrastructure-as-code automation.
• Develop internal tools and Python scripts to automate operational workflows.
• Document runbooks and standards so teams stay aligned and systems stay stable.
• Actively contribute to Agile workflows using Jira with clear tracking of work and priorities.
• Participate in on-call rotations, postmortems, and continuous improvement with a blameless mindset.

Skills

AWS

Terraform

Terragrunt

Helm

GitHub Actions

Datadog

Python

Jira

CI/CD

Automation

Tools

Terraform

Terragrunt

Helm

GitHub Actions

Datadog

Job description

DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Guided by our mission - Nobody waits for care - DexCare addresses tech gaps by aligning supply and demand to modernize healthcare infrastructures for an inclusive ecosystem. We are equally committed to our DEIB mission: Creating an inclusive workplace where diversity drives innovation, equity ensures fairness, and belonging strengthens collaboration, enabling everyone to thrive.

What is DexCare?

DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers healthcare systems to predict constraints and precisely schedule services, optimizecapacity, and cuts operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease.

For more information, visit www.dexcare.com or follow us on LinkedIn .

Who is DexCare?

DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Guided by our mission - Nobody waits for care - DexCare addresses tech gaps by aligning supply and demand to modernize healthcare infrastructures for an inclusive ecosystem. We are equally committed to our DEIB mission: Creating an inclusive workplace where diversity drives innovation, equity ensures fairness, and belonging strengthens collaboration, enabling everyone to thrive.

What is DexCare?

DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers healthcare systems to predict constraints and precisely schedule services, optimizecapacity, and cuts operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease.

For more information, visit www.dexcare.com or follow us on LinkedIn .

Dexcare is looking for a Senior Site Reliability Engineer who genuinely enjoys the craft. Someone who takes pride in a clean Terraform module, cares about observability because they’ve felt the pain of flying blind, and believes good documentation is an act of kindness for your teammates. You’ll be hands‑on with our AWS infrastructure, especially EKS, IAM, and RBAC, building things that are secure by default, not as an afterthought. You’ll own our CI/CD pipelines in GitHub Actions, set up guardrails that let engineers ship quickly and confidently, and keep Datadog tuned so we know what’s happening in our systems before our customers do. On any given week you might be writing modules, building a Python script to eliminate a tedious manual process, writing a runbook that’ll save someone’s 2am, or digging through a postmortem with the team with a focus on learning, not blame.

We work in an Agile environment with an on‑call rotation. We approach our processes with thoughtfulness and the intent to constantly iterate and make it better. You don’t need to have all the answers; you just need curiosity, clear communication, and a willingness to own your slice of the system while keeping it accessible and scalable, enabling us to build together.

What you’ll do

• Design, scale, and operate resilient, cloud-native infrastructure in AWS with a strong emphasis on EKS, IAM, RBAC, and modern security‑first practices
• Build and optimize CI/CD pipelines with GitHub Actions and GitHub Advanced Security, enabling velocity without compromising safety
• Own observability across the stack using Datadog (metrics, logging, alerting, and tracing)
• Write and maintain Terragrunt, Terraform modules, and infrastructure‑as‑code (IaC) automation
• Develop internal tools and scripts in Python to automate operational workflows and reduce manual overhead
• Document everything from runbooks to standards so teams stay aligned and systems stay stable
• Actively contribute to Agile workflows using Jira, with clear tracking of work, priorities, and progress
• Participate in on‑call rotations, postmortems, and continuous improvement efforts — always with a blameless, team‑first mindset

What you’ll bring

• 4+ years in a Senior SRE or DevOps role supporting production cloud infrastructure at scale, preferably in SaaS, PaaS, high‑growth, or fast‑paced environment
• Deep experience with AWS (IAM, EKS, VPC, EC2, Secrets Manager, Serverless) and RBAC
• Knowledge of compliance standards like HIPAA, HITRUST, or SOC 2
• Hands‑on proficiency with Terraform, Terragrunt, Helm, and container orchestration
• Proven experience building and maintaining GitHub Actions for CI/CD, including GitHub Advanced Security features like secret scanning and code policy enforcement
• Strong Datadog experience building dashboards, tuning alerts, setting up monitors, and interpreting telemetry
• Solid Python scripting experience for automation and internal tools
• You value clear, accurate documentation as a core part of engineering, not an afterthought
• Comfortable working in Agile/Scrum environments with well‑tracked Jira workflows
• Practical experience with resource analysis and infrastructure optimization

Preferred Experience

• AWS DevOps Engineer Professional Certification
• Familiarity with Lambda, Fargate, and serverless infrastructure
• Experience with multitenant platforms or customer‑isolated deployments
• Experience with Azure or moving from Azure to AWS

DexCare is an Equal Opportunity Employer

DexCare is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, caste, religion, colour, sex, gender identity or expression, sexual orientation, marital status, pregnancy or maternity, age, disability, or any other status protected under applicable Indian law. DexCare provides reasonable accommodation to applicants with disabilities, in line with the Rights of Persons with Disabilities Act, 2016.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.