Dev Ops Eng III

NCR Corporation; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NCR Voyix Corporation in Atlanta-based operations seeks an Oracle Fusion Cloud Applications Support Analyst to ensure availability and support for cloud modules such as Procurement, General Ledger, Accounts Payable, I Expense, Accounts Receivable and Fixed Assets.

The role requires collaboration with IT operations, infrastructure, solutioning, project teams and business users, handling incidents, impact analysis and deployment validation across Fusion modules.

Qualifications

• 4+ years of IT experience with Oracle Fusion Cloud Application support.
• Expertise on OIC integrations and VBCS across Finance modules and BI/OTBI reports.
• Strong understanding of REST/SOAP/WSDL web services.
• Experience with requirements, analysis, design, and customization implementations.
• Ability to work with vendors and cross-functional teams.
• Good Unix/Linux knowledge, Oracle PL/SQL, and DevOps familiarity.
• Strong communication to lead discussions with stakeholders.

Responsibilities

• Support Oracle Fusion Cloud Application implementation, rollout and technical support.
• Manage OIC integrations, VBCS, PCS & App Composer deployed finance modules.
• Support custom solutions built on PaaS (HDL/HSDL) in Fusion.
• Work with WSDL, REST & SOAP APIs across Fusion modules.
• Develop and troubleshoot BI/OTBI reports and dashboards with SQL queries.
• Collaborate with IT infrastructure, application services and business users.
• Coordinate with Oracle support for bugs and enhancements.
• Follow ITIL processes: change, incident and problem management.
• Ensure service levels and end-user satisfaction in operations.

Skills

OIC integrations

VBCS

BI/OTBI reports

REST/SOAP/WSDL

Unix/Linux

Oracle PL/SQL

DevOps

Communication skills

Tools

FBDI

ADFDI

HDL

HSDL

Job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Description

Oracle Fusion Cloud Applications Support Analyst

The Techno-Functional Support Specialist will be a member of the IT Operations team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, I Expense, Accounts receivable, and Fixed assets.

As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.

Roles/Responsibilities

• This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.


• Support and manage all OIC integrations, VBCS, PCS & App Composer deployed Finance modules.


• Support and manage all existing Custom solutions/processes built on PaaS.


• Have well versed in WSDL, REST & soap APIs across all Fusion modules.


• The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.


• Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL


• The scope includes both technology and business transformation across the domains of Financial Management


• The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers


• Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,


• Should work with Oracle support team for application bugs/enhancements


• Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.


• Embrace and adhere to support service level agreements agreed with the end user community


• Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Qualifications

• 4+ years of IT experience application support of Oracle Fusion Cloud Application


• Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards


• Webservices & thorough understanding of REST/SOAP/WSDL


• Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization


• Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.


• Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors


• Good communication skills to lead and coordinate discussions with all stakeholders.


• Incident, problem, and service outage management experience.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.