Desktop Systems Engineer

Medpace, Inc.; Navi Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health benefits

Retirement plan

PTO and work-life balance

Job summary

Medpace, Inc. in Navi Mumbai is seeking a full-time Desktop Systems Engineer to join our Information Technology team in an office-based capacity. You will support end-user computing, deploy and manage devices, and work on security patches and OS administration.

You will work with Intune, Configuration Manager, Azure AD, Autopilot, and PowerShell scripting to automate tasks and document processes, while collaborating with cross-functional teams.

Qualifications

• Bachelor's degree in Information Systems or related field.
• Proficient in enterprise desktop management.
• Solid experience with Microsoft Intune.
• Solid experience in scripting.
• Desire to learn and grow with a solid foundation of experience.
• Ability to manage multiple projects, applications, and priorities.

Responsibilities

• Design and implement MDM policies and procedures.
• Configure and deploy mobile applications using Intune.
• Monitor and manage end-user computing applications, deployments, and devices for compliance.
• Stay up to date with end-user hardware/software best practices around Microsoft tooling and third-party tools.
• Package and patch OS deployments using Configuration Manager and PowerShell.
• Ensure secure operations of infrastructure technologies and access control.
• Support Windows, MacOS, and other desktop environments.
• Script using PowerShell, VBScript, SQL, WMI, and Python.
• Automate tasks and document processes.
• Create and maintain end-user training policies.

Skills

MDM policies

Intune

PowerShell

Python

SQL scripting

Azure AD

Autopilot

Configuration Manager

Active Directory

OS administration

Scripting

Collaboration tools

Education

Bachelor's degree in Information Systems

Tools

Microsoft Intune

Microsoft Configuration Manager

PowerShell

Job description

Job Summary

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team.

Responsibilities

As our team has several openings at different levels and in different skill areas, the list below are samples of some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude.

• Designing and implementing mobile device management (MDM) policies and procedures
• Configuring and deploying mobile applications using Intune
• Monitoring and managing Medpace’s end user computing applications, deployments, and devices for compliance.
• Keeping up to date with the latest end user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third party tools
• Expert experience in administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting
• Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening)
• Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments
• Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python
• Demonstrated aptitude around task automation and process documentation.
• Creating, and maintaining policies and training for end users and other IT teams
• Advanced OS and Microsoft management experience
• Experience working directly with hardware manufacturers and software publishers to resolve problems.
• Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired.
• Working knowledge of asset management tools, processes, and procedures
• Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus
• Provide off-hours support (24 x 7) as required

Qualifications

• Bachelor's degree in Information Systems or a related field;
• Proficient in enterprise desktop management;
• Solid experience in Microsoft Intune;
• Solid experience in scripting;
• Desire to learn and grow, with a solid foundation of experience;
• Aptitude to manage many different projects, applications, and priorities effectively and simultaneously;
• Ability to communicate effectively with peers, end users, as well as all levels of management; and
• Demonstration of strong communication, decision making, self management, and teamwork capabilities.

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.

Why Medpace?

When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.

Purpose-Driven Work

• Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence

Collaborative Culture

• Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
• Leadership throughout Medpace is both accessible and approachable

Continuous Growth & Development

• Office based environment with on-site mentors
• Defined career paths with clear advancement opportunities
• Industry renowned onboarding and training programs designed to accelerate professional development
• Ongoing training and continuous learning opportunities throughout your career
• An environment that encourages employees to influence change, contribute ideas, and grow quickly

Other Employee Benefits

• Competitive compensation programs that recognize and reward performance
• Comprehensive health, wellness, retirement, and PTO benefits
• Office based culture with occasional WFH that provides flexibility for eligible positions after training
• Company-sponsored social events

Please note benefits may vary based on country.