Desktop Systems Engineer

Medpace Clinical Research India; Navi Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

Health benefits

WFH flexibility

Job summary

Medpace is seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team in Navi Mumbai. This role focuses on end-user computing, device management, and Windows/MacOS support across the enterprise.

You will implement MDM policies, deploy Intune apps, script automation, manage Active Directory/Azure AD, and collaborate with hardware vendors. A bachelor’s degree and strong communication are required.

Qualifications

• Bachelor's degree in Information Systems or a related field.
• Proficient in enterprise desktop management.
• Solid experience with Microsoft Intune.
• Skilled in scripting and automation (PowerShell, VBScript, Python).
• Strong communication and multitasking abilities.

Responsibilities

• Design and implement MDM policies and procedures.
• Configure and deploy mobile applications using Intune.
• Monitor and manage end-user computing deployments for compliance.
• Maintain OS security patches and configurations via ConfigMgr.
• Provide 24x7 on-call support as required.

Skills

MDM policies

Intune

PowerShell

Python

Active Directory

Azure AD

OS patching

Education

Bachelor's degree in Information Systems or related field

Tools

Microsoft Configuration Manager

Autopilot

VBScript

WMI Scripting

Scripting (general)

Job description

Title

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team.

Overview

Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.

Responsibilities

As our team has several openings at different levels and in different skill areas, the list below are samples of some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude.

• Designing and implementing mobile device management (MDM) policies and procedures
• Configuring and deploying mobile applications using Intune
• Monitoring and managing Medpace’s end user computing applications, deployments, and devices for compliance.
• Keeping up to date with the latest end user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third party tools
• Expert experience in administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting
• Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening)
• Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments
• Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python
• Demonstrated aptitude around task automation and process documentation.
• Creating, and maintaining policies and training for end users and other IT teams
• Advanced OS and Microsoft management experience
• Experience working directly with hardware manufacturers and software publishers to resolve problems.
• Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired.
• Working knowledge of asset management tools, processes, and procedures
• Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus
• Provide off-hours support (24 x 7) as required

Qualifications

• Bachelor's degree in Information Systems or a related field;
• Proficient in enterprise desktop management;
• Solid experience in Microsoft Intune;
• Solid experience in scripting;
• Desire to learn and grow, with a solid foundation of experience;
• Aptitude to manage many different projects, applications, and priorities effectively and simultaneously;
• Ability to communicate effectively with peers, end users, as well as all levels of management; and
• Demonstration of strong communication, decision making, self management, and teamwork capabilities.

When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.

Purpose-Driven Work

• Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence

Collaborative Culture

• Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
• Leadership throughout Medpace is both accessible and approachable

Continuous Growth & Development

• Office based environment with on-site mentors
• Defined career paths with clear advancement opportunities
• Industry renowned onboarding and training programs designed to accelerate professional development
• Ongoing training and continuous learning opportunities throughout your career
• An environment that encourages employees to influence change, contribute ideas, and grow quickly

Other Employee Benefits

• Competitive compensation programs that recognize and reward performance
• Comprehensive health, wellness, retirement, and PTO benefits
• Office based culture with occasional WFH that provides flexibility for eligible positions after training
• Company-sponsored social events

Please note benefits may vary based on country.

What to Expect Next

A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.