Desk Attendant for Maintenance Operations ( Lonavala)

Della Resorts and Adventure; Pune District; On-site; INR 167,000 - 234,000; Full time

Job summary

Della Resorts and Adventure in Lonavala is seeking a Desk Attendant – Maintenance to handle maintenance calls, logbooks, and follow-ups, coordinating with Engineering, Housekeeping, Security, and other departments.

The role requires basic 12th pass, freshers or candidates with hospitality/maintenance desk exposure, good English and basic Hindi, and proficiency in MS Office and data entry, with willingness to work rotational shifts including weekends and holidays.

Qualifications

• Education: 12th Pass or equivalent qualification.
• Experience: Freshers or candidates with relevant hospitality/maintenance desk experience can apply.
• Communication: Good English and basic Hindi communication skills.
• Computer Skills: Basic knowledge of MS Office and data entry.
• Shift Flexibility: Willing to work in rotational shifts, including weekends and holidays.

Responsibilities

• Attend to maintenance calls and coordinate with the respective maintenance team.
• Maintain the maintenance desk, logbooks, complaints, and work requests.
• Receive and record guest/department maintenance complaints and ensure timely follow-up.
• Coordinate with Engineering, Housekeeping, Security, and other departments as required.
• Maintain records of pending and completed maintenance jobs and prepare daily updates.
• Ensure proper communication, documentation, and smooth operation of the Maintenance Desk.

Skills

MS Office

Data entry

English communication

Hindi communication

Shift flexibility

Education

12th Pass

Job description

• Attend to maintenance calls and coordinate with the respective maintenance team.
• Maintain the maintenance desk, logbooks, complaints, and work requests.
• Receive and record guest/department maintenance complaints and ensure timely follow-up.
• Coordinate with Engineering, Housekeeping, Security, and other departments as required.
• Maintain records of pending and completed maintenance jobs and prepare daily updates.
• Ensure proper communication, documentation, and smooth operation of the Maintenance Desk.

Job Description

Desk Attendant – Maintenance

• Attend to maintenance calls and coordinate with the respective maintenance team.
• Maintain the maintenance desk, logbooks, complaints, and work requests.
• Receive and record guest/department maintenance complaints and ensure timely follow-up.
• Coordinate with Engineering, Housekeeping, Security, and other departments as required.
• Maintain records of pending and completed maintenance jobs and prepare daily updates.
• Ensure proper communication, documentation, and smooth operation of the Maintenance Desk.

Job Expectations

Basic Qualification – Desk Attendant (Maintenance)

• Education:12th Pass or equivalent qualification.
• Experience: Freshers or candidates with relevant hospitality/maintenance desk experience can apply.
• Communication: Good English and basic Hindi communication skills.
• Computer Skills: Basic knowledge of MS Office and data entry.
• Shift Flexibility:Willing to work in rotational shifts, including weekends and holidays.
• Location: Lonavala, Maharashtra.

Minimum Qualification

12th Pass or equivalent qualification.

Minimum Job Experience

0 - 2 years

Reporting To

DGM - Operations

Travel

N/A