Deputy Manager - Underwriting Governance & Audit

Axis Max Life Insurance; Nagpur District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Axis Max Life Insurance invites applications for Deputy Manager – Underwriting Governance. The role focuses on thematic audits, governance framework implementation, and coordination with internal audit, assurance, and underwriting teams to close observations.

You will manage QC activities, STP QC sampling, monthly dashboards, and incident reporting, while supporting training and capability building. Strong analytical skills and collaboration across functions are essential.

Qualifications

• Graduate/PG in a related field.
• Insurance related exams (IIOI, LOMA, ALU) advantageous.
• 4–6 years in Life Underwriting, Risk, Governance, QC or Audit.

Responsibilities

• Thematic audits across underwriting processes to identify risks and gaps.
• Develop and execute the Underwriting Governance framework.
• Coordinate with internal audit, assurance, compliance and underwriting teams to close observations.

Skills

Analytical thinking

Written & verbal communication

Cross-functional collaboration

Detail orientation

Problem solving

Education

Graduate / Postgraduate in related field

Insurance related examinations (IIoI, LOMA, ALU)

Tools

MS Office

Analytics

Dashboards

Business writing

Job description

Job DescriptionDeputy Manager– Underwriting Governance

Function: Operations

Department: Underwriting Governance & Audit

Reporting to: Chief Manager – Underwriting Governance

KEY RESPONSIBILITIES

1. Thematic Audits & Governance Activities

• Support in conducting thematic and deepdive audits across underwriting processes to identify risks, gaps, and improvement opportunities.
• Support development and execution of the Underwriting Governance framework, ensuring adherence to internal policies and regulatory norms.
• Coordinate with internal audit, assurance, compliance, and underwriting teams for timely closure of audit observations
• Provide Re-underwriting opinion for claims cases
• CMO QC and Vendor QC for cardiac tests opinions

2. Quality Control (QC) Management

• Assist in STP QC, including sampling, accuracy checks, error identification, reporting, and trend analysis.
• Assist Term & NonTerm QC cases, ensuring timely completion and accurate reporting of findings.
• Ensure endtoend closure of all QC cases and maintain governance documentation.

3. Reporting & Insights

• Prepare and publish monthly QC dashboards, thematic audit reports, and exception summaries for stakeholders.
• Evaluate data for trend spotting, risk identification, and improvement recommendations.
• Highlight outages and validate findings in coordination with underwriting and internal audit teams.

4. Stakeholder Management

• Collaborate with underwriting production managers to improve overall decision accuracy and governance adherence.
• Collaborate with URMU, IT, Audit, Assurance, and related teams for smooth governance operations.

5. Training & Capability Building

• Conduct case clinics, trainings, mentoring sessions, and refreshers based on audit and QC findings.
• Drive improvement in QC scores through structured feedback and continuous learning interventions.

MEASURES OF SUCCESS

• Quality and timeliness of STP QC and Term/NonTerm QC cycles.
• Accuracy and effectiveness of thematic audits and closure timelines.
• Quality and clarity of dashboards and governance reports.
• Reduction in recurring errors and improvement in underwriting accuracy.
• Stakeholder satisfaction and collaboration effectiveness.

OTHER RESPONSIBILITIES

• Contribute to governancerelated projects and process improvement initiatives.
• Maintain a positive, collaborative environment in line with organizational values

KEY RELATIONSHIPS

Internal: Underwriting, Internal Audit, Internal Assurance, AI Works team, URMU, IT, Operations
External: Auditors / Consultants (if applicable)

COMPETENCIES REQUIRED

• Strong analytical & logical thinking skills.
• Excellent written & verbal communication.
• Ability to collaborate effectively across functions.
• Detail orientation and riskbased approach.
• Creativity in problemsolving and process improvement.

QUALIFICATIONS & EXPERIENCE

Essential

• Graduate / PostGraduate—preferably in Insurance, Medicine, Pharmacy, or related field.
• Insurance related examinations – Insurance Institute of India, LOMA and ALU
• Minimum of 4 - 6 years of experience in Life Underwriting, Risk, Governance, QC, or Audit functions.
• Strong knowledge of Life & Health underwriting principles.

Desired

• Experience in Medical underwriting and process enhancements.
• Proficiency in MS Office, analytics, dashboards, and business writing skills.