Executive - Digital Business Unit

Tata AIA Life Insurance; Thane; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Tata AIA Life Insurance seeks an Executive - Digital Business Unit to support actuarial reporting and analytics within the Digital unit. You will manage statutory reserves, solvency assessments, and MCEV movements while collaborating with Call Center, BIU Analytics, UW, IT and Medical Management teams.

The role emphasizes regulatory compliance, financial reporting integrity, and strategic insights through high-quality actuarial analysis and stakeholder engagement.

Qualifications

• Graduate degree in a relevant field
• Postgraduate MBA/Exe. MBA (Preferred in Marketing or Operations)
• 2-7 years of experience in life insurance
• 1-2 years of experience in issuance management processes
• Online life insurance business management experience is an added advantage

Responsibilities

• Understand end to end business flow of Websales channel
• Regular stock taking of submitted policies
• Coordinate with NBT Team to clear policies from NBT Bucket
• Coordinate with Medical Management Team to align medicals of customers at preferred location
• Coordinate with UW Team to clear NB Queries
• Liaison between outsourced calling unit and TALIC Dept to clear pendancies
• Circulate updated MIS as per requirement
• Timely updates to team on TELE MER Guidelines, Medicals Guidelines, NBT Checklist to ensure 80% FTR
• Frequent visits to call center to drive education series

Skills

Insurance

Life insurance

Telesales

Education

Graduate

Post Graduate MBA

Job description

Position Overview

Position Title

Executive - Digital Business Unit

Department

Digital Business Unit

Level / Band

Role Summary: Support the Actuarial function as a member of either the Statutory Valuation or Shareholder Reporting team, delivering accurate and timely actuarial reporting, analysis, and business insights. Responsibilities include managing statutory reserves and solvency assessments, asset share and bonus supportability analysis, surplus reporting, Market Consistent Embedded Value (MCEV) calculations, analysis of MCEV movements, and business planning activities. The role contributes to regulatory compliance, financial reporting integrity, and strategic decision-making through high-quality actuarial analysis and stakeholder engagement

Organizational Relationships

Reports To

Manager/Senior Manager

Supervises

NA

Job Dimensions

Geographic Area Covered

Mumbai & Thane ( Job Location : - Thane HO & Turbhe )

Stakeholders Internal

Call Center-Internal , BIU Analytics , UW Team, Medical Management Team, IT , Other stakeholders if any

Stakeholders External

Call Center Vendors & Other Partners

Key Result Areas

Reporting

• Understand end to end business flow of Websales channel
• Regular stock taking of submitted policies
• Identify various reason causing delay in issuances @ call center level @ TALIC Level.
• Coordinate with NBT Team to clear policies from NBT Bucket
• Coordinate with Medical Management Team to align medicals of customers @ preferred location
• Coordinate with UW Team to clear NB Queries
• Liaison between outsourced calling unit & internal TALIC Dept. to clear pendancies
• Circulate updated MIS as per requirement
• Timely update to team on TELE MER Guidelines , Medicals Guidelines , NBT Checklist to sure 80% FTR
• Frequent visit to call center to drive education series on above matters

Skills Required

Technical

• Insurance, Life insurance, Telesales

Behavioral

Interpersonal skills

Communication skills

Creative thinking skills

Supervising / Leadership skills

Teamwork Skills

Influencing skills

Relationship Building skills

Decision making skills

Incumbent Characteristics

Essential

Desired

Qualification

Graduate

Post Graduate - MBA/Exe. MBA (Preferably in Marketing or Operations )

Experience

2-7 years of experience in life insurance

1-2 years of experience issuance management processes

Online life insurance business management will be added advantage.