Deputy Manager - Underwriting Governance & Audit

Axis Max Life Insurance; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Axis Max Life Insurance in Gurugram is seeking a Deputy Manager- Underwriting Governance to lead thematic audits, drive governance framework development, and coordinate timely closure of audit observations.

The role includes managing QC activities, publishing monthly dashboards, and delivering data-driven insights. You will collaborate with underwriting, IT, internal audit, and other stakeholders, and conduct trainings to strengthen governance and quality.

Qualifications

• Graduate or post-graduate in Insurance, Medicine, Pharmacy or related field.
• Pass relevant insurance examinations (IIo, LOMA, ALU).
• Minimum 4–6 years in Life Underwriting, Risk, Governance, QC, or Audit.

Responsibilities

• Lead thematic audits across underwriting processes to identify risks, gaps, and improvements.
• Support development and execution of the Underwriting Governance framework and ensure regulatory adherence.
• Coordinate with internal audit, assurance, compliance, and underwriting teams to close audit observations.

Skills

Analytical thinking

Written communication

Cross-functional collaboration

Detail oriented

Education

Graduate / Post-Graduate in Insurance, Medicine, Pharmacy

Insurance exams: IIo, LOMA, ALU

Tools

MS Office

BI dashboards

Job description

Job Description Deputy Manager- Underwriting Governance

Function: Operations

Department: Underwriting Governance Audit

Reporting to: Chief Manager - Underwriting Governance

KEY RESPONSIBILITIES

1. Thematic Audits Governance Activities

• Support in conducting thematic and deep-dive audits across underwriting processes to identify risks, gaps, and improvement opportunities.
• Support development and execution of the Underwriting Governance framework , ensuring adherence to internal policies and regulatory norms.
• Coordinate with internal audit, assurance, compliance, and underwriting teams for timely closure of audit observations
• Provide Re-underwriting opinion for claims cases
• CMO QC and Vendor QC for cardiac tests opinions

2. Quality Control (QC) Management

• Assist in STP QC , including sampling, accuracy checks, error identification, reporting, and trend analysis.
• Assist Term Non-Term QC cases, ensuring timely completion and accurate reporting of findings.
• Ensure end-to-end closure of all QC cases and maintain governance documentation.

3. Reporting Insights

• Prepare and publish monthly QC dashboards , thematic audit reports, and exception summaries for stakeholders.
• Evaluate data for trend spotting, risk identification, and improvement recommendations.
• Highlight outages and validate findings in coordination with underwriting and internal audit teams.

4. Stakeholder Management

• Collaborate with underwriting production managers to improve overall decision accuracy and governance adherence.
• Collaborate with URMU, IT, Audit, Assurance, and related teams for smooth governance operations.

5. Training Capability Building

• Conduct case clinics, trainings, mentoring sessions , and refreshers based on audit and QC findings.
• Drive improvement in QC scores through structured feedback and continuous learning interventions.

MEASURES OF SUCCESS

• Quality and timeliness of STP QC and Term/Non-Term QC cycles.
• Accuracy and effectiveness of thematic audits and closure timelines.
• Quality and clarity of dashboards and governance reports.
• Reduction in recurring errors and improvement in underwriting accuracy.
• Stakeholder satisfaction and collaboration effectiveness.

OTHER RESPONSIBILITIES

• Contribute to governance-related projects and process improvement initiatives.
• Maintain a positive, collaborative environment in line with organizational values

KEY RELATIONSHIPS

Internal: Underwriting, Internal Audit, Internal Assurance, AI Works team, URMU, IT, Operations

External: Auditors / Consultants (if applicable)

COMPETENCIES REQUIRED

• Strong analytical logical thinking skills.
• Excellent written verbal communication.
• Ability to collaborate effectively across functions.
• Detail orientation and risk-based approach.
• Creativity in problem-solving and process improvement.

QUALIFICATIONS EXPERIENCE

Essential

• Graduate / Post-Graduate-preferably in Insurance, Medicine, Pharmacy, or related field.
• Insurance related examinations - Insurance Institute of India, LOMA and ALU
• Minimum of 4 - 6 years of experience in Life Underwriting, Risk, Governance, QC, or Audit functions.
• Strong knowledge of Life Health underwriting principles.

Desired

• Experience in Medical underwriting and process enhancements.
• Proficiency in MS Office, analytics, dashboards, and business writing skills.