Deputy Manager

Devyani Food Industries Limited; Paschim Bardhaman; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Devyani Food Industries Ltd, part of the RJ Corp group, is a leading player in food processing and distribution across India. We seek an Operations Manager to drive franchise performance, align with sales goals, and optimize asset deployment.

You will coordinate freezer installations, monitor repair operations, manage spare parts, track complaints and TAT, supervise attendance approvals for MEEs, and ensure smooth vendor bill processing and routine business support across the region.

Responsibilities

• Build and manage performance of new and existing franchises in alignment with operational goals.
• Track installation of new deep freezers in coordination with the sales team.
• Raise spare parts requirements & ensure their optimal usage across locations.
• Monitor asset repair status and manage deployments as per sales team requests with approval from HeadMEM.
• Maintain stock of new and refurbished deep freezers at depots and track MEE-wise spare part usage.
• Track complaints, ensure timely follow-ups, maintain TAT, and record resolutions MEE-wise.
• Supervise TADA, attendance approvals for MEEs, and vendor bill processing in coordination with the MIS executive.
• Coordinate with business heads for routine department activities and business support functions.
• Review complaint status daily and submit TAT reports weekly and monthly.
• Oversee repair operations of E-carts and Push Carts across the assigned region.

Job description

Job Description:

• Build andmanage performance of new and existing franchises in alignment with operational goals.
• Track installation of new deep freezers in coordination with the sales team.
• Raise spare parts requirements & ensure theiroptimalusage across locations.
• Monitor asset repair status andmanage deployments as per sales team requests with approval from HeadMEM.
• Maintain stock of new and refurbished deep freezers at depots and track MEE-wise spare part usage.
• Track complaints, ensuretimelyfollow-ups,maintainTAT, and record resolutions MEE-wise.
• Supervise TADA, attendance approvals for MEEs, and vendor bill processing in coordination with the MIS executive.
• Coordinate with business heads for routine department activities and business support functions.
• Review complaint status daily andsubmitTAT reports weekly and monthly.
• Oversee repair operations of E-carts and Push Carts across the assigned region.

RJ Corp is a leading Indian conglomerate with a diversified presence across Food and Beverages, Quick-Service Restaurants, Retail, Healthcare, and Education. With operations across India and international markets including Nepal, Sri Lanka, Zambia, Morocco, and Nigeria, we are the powerhouse behind some of the most recognized global and homegrown brands.

Group Companies:

• Varun Beverages Ltd (VBL): VBL is a flagship business of RJ Corp and the world’s largest PepsiCo franchise bottler (outside US), managing a wide portfolio including Pepsi, Mountain Dew, Sting, 7UP, Tropicana, Aquafina, Slice, and Gatorade.
• Devyani International Ltd (DIL): India’s largest franchisee of Yum! Brands, operating KFC, Pizza Hut, Costa Coffee, and homegrown brands like Vaangoand Food Street.
• Devyani Food Industries Ltd (DFIL): A key player in food processing and dairy, known for the Cream bell ice cream brand and other high-quality offerings.
• RJ Corp Retail: Retail partner for premium global brands like Nike and TWG Tea, bringing world-class lifestyle and performance products to consumers.
• Cryoviva& Lineage Healthcare: Offering stem cell banking and premium maternity care through modern facilities and expert services.
• DPS & MMI Schools: Advancing quality education through schools in partnership with Delhi Public School Society and Modern Montessori International.

Devyani Food Industries Ltd is a leading player in the food and beverage sector, committed to delivering high-quality, innovative, and consumer-centric products. As part of the renowned RJ Corp group, the company benefits from a strong legacy of excellence and operational expertise across the food service industry.

With a focus on manufacturing and supplying a diverse range of food products, Devyani Food Industries serves both domestic and international markets, ensuring strict adherence to global quality standards and sustainability practices. Our state-of-the-­art production facilities and experienced workforce enable us to meet the evolving demands of consumers while driving growth through continuous innovation.

At Devyani Food Industries, we believe in creating value through quality, trust, and a deep understanding of customer needs, making us a preferred partner in the food and beverage landscape.