Deputy General Manager - Admin

Tata Motors Global Services Limited; Lucknow; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

Tata Motors Global Services Limited in Lucknow is seeking an experienced administrator to plan and deliver cost-effective, employee-friendly admin and facilities solutions aligned with company policies. You will lead planning, travel management, facility management, procurement, accommodation, events, and real estate, ensuring SLAs, process standardization, and cost optimization across sites.

The role requires post‑graduate qualification (MBA), 15–20 years of experience in admin & facilities

Qualifications

• Postgraduate qualification (MBA) preferred.
• 15-20 years of experience in admin & facilities management in manufacturing.
• Ex-defence/Army background required.

Responsibilities

• Timely planning and delivery of admin and facilities projects.
• Oversee planning of admin and facilities requirements and implementation.
• Adherence to SLAs and process parameters across admin functions.
• Plan and manage Travel Management, Facility Management, Service Procurement, Accommodation, Event Management, Real Estate & Commercial Office Management.
• Gather employee feedback on admin processes and systems.
• Form, review and standardize admin processes to drive cost effectiveness and consistency.

Skills

Customer Centricity

Developing Self and Others

Driving Execution

Leading by Example

Leading Change

Motivating Self and Others

Education

Postgraduate (MBA)

Job description

Purpose of the Role

This position is responsible for planning and effectively delivering cost effective, employee friendly, IT enabled administration and facility management solutions inline with the company's policies in order to achieve employee satisfaction and at the same time meet/exceed the company's cost objectives.

Job Responsibility

1. Contribution to planning:

Timely implementation of projects
Plan and determine administration and facilities requirements for the organization and oversee implementation of the same
Adherence to SLAs & process parameters
Plan, monitor and guide teams in implementation across administration processes Travel Management, Facility Management, Service Procurement, Accommodation, Event Management, Real Estate & Commercial Office Management

2. Key actions and decisions Long term and Short term

Employee feedback on admin processes and systems

3. Travel Management:

Partner with GDC & Strategic sourcing team to identify strategic partners for TML, invite tenders, benchmark for the best practices, shortlist the partners from the parameters obtained from benchmarking.
Evaluate the IT framework of the travel partners which is key in ensuring compatibility with company processes as well as employee satisfaction
Evaluate the travel partners on cost/savings, quality of services rendered so as to identify potential cost saving opportunities (if any) & new tie-ups.
Co-ordinate with the Tata Group sourcing team to arrive at competitive list of partners catering to various areas of travel air, taxi
Hospitality (Hotel,Guesthouse Stays)
Partner with Tata group sourcing team and TML's strategic sourcing team to identify hotels with competitive deals in various categories, invite tenders, benchmark for the rates, shortlist the partners based on rates and terms and conditions in order to identify long term cost effective solutions in line with the company's policies to cater to the needs of a travelling employee
Establish a chain of non capital intensive guest houses across the country obviating the more expensive hotel stays by identifying potential partners who can offer the stay solutions in line with TML's policy and expectations in order to standardize employee experience across all Tata Motors guest houses and to bring cost effectiveness.
Evaluate the partners on cost, savings, quality of services rendered so as to identify potential cost saving opportunities (if any) & new tie-ups.

4 Commercial Office Management:

Evaluate the need of setting up shutting down sales offices across the country by engaging with businesses (CV&PV) so as to arrive at an optimal solution for driving sales, take into consideration all safety norms, business priorities as well as cost targets for the new office.
Prepare proposals to combine offices shut down offices at sales locations In order to rationalizing the number of offices, reducing cost of operation and supporting ONE TEAM ONE VISION.

5. Real Estate Management

Analyse company's real estate portfolio both commercial and residential & recommend appropriate buy/sell/refurbish actions to cater to the business needs
Invite tenders for sale of assets,tie up with vendors for asset up gradation from time to time keeping in loop relevant stakeholders wherever necessary (legal and business)
Monitor & approve Tata Motors owned accommodation allocated to employees from the point of view of up gradation/capital expenditure.

6. Process Standardization:

Form, review and guide CFTs consisting of admin personnel across plants and commercial offices to work in the areas of employee transportation, departmental cars in order to integrate and standardize all admin related functions , ensure uniformity in practices across the company which will help in demand consolidation and rate standardization(Project Neev) and also ensure open communication across team members.
Provide inputs to the policies team based on the analysis done by the CFTs to arrive at policies governing travel, guest houses, use of departmental cars, use of employee owned cars , mobile phones etc.

Desired Candidate Profile

• Minimum Education Qualification Post graduate (Preferably MBA)
• Minimum Experience Requirement 15-20 years
• Working knowledge requirement Admin & Facilities Management in manufacturing organization
• Need candidates with Ex-defence & Army background only.

Skills & Competencies

• Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
• Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
• Driving Execution - Translating strategy into action and execution
• Leading by Example - Encouraging and following ethical standards
• Leading Change - Recognizing the need for change, initiating and adapting to change
• Motivating Self and Others - Inspiring teams and individuals