Deputy Director Content (Bengaluru)

Credit Saison India; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Credit Saison India is seeking a Deputy Manager Culture & Engagement to join its People & Culture team in Bangalore. The role focuses on driving employee engagement, internal communication, and culture-building initiatives to create an environment where employees feel valued and empowered.

Responsibilities include designing engagement programs, leading town halls and leadership communications, recognizing milestones, and embedding company values through campaigns and events.

Qualifications

• MBA with 4-6 years HR/engagement/employee experience.
• Strong program management and communication skills.
• Ability to influence stakeholders and drive change.
• A genuine passion for people, culture, and inclusion.

Responsibilities

• Design and execute employee engagement programs across the organisation and business verticals to enhance employee connection, motivation, and overall engagement.
• Drive organisational communication initiatives, including Town Halls, leadership connects, communication campaigns, and key employee announcements, to ensure consistent and impactful messaging.
• Own employee milestone experiences, including promotions, long-service awards, and other recognition initiatives, creating memorable moments that reinforce organisational culture.
• Embed organisational values and culture through targeted interventions, campaigns, events, and engagement activities that bring desired behaviours to life.
• Enhance employee experience by identifying engagement opportunities, gathering employee feedback, and implementing initiatives that improve the overall employee journey.
• Partner with business leaders, HR teams, and external vendors to plan, execute, and continuously improve engagement, communication, and culture-building programs across the organisation.

Skills

HR experience

Education

MBA

Job description

About Credit Saison India

Established in 2019, Credit Saison India (CS India) is one of the country's fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India's huge gap for credit, especially with underserved and under-penetrated segments of the population.

Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. Credit Saison India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings. Currently, Credit Saison India has a branch network of 100+ physical offices, 2.06 million active loans, an AUM of over US$2B and an employee base of about 2000 employees.

Credit Saison India is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and cutting-edge financial solutions for positive impact. Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people.

Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan's largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment. Based in Singapore, Saison International's global operations span over Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil, with active investments in debt, equity, corporate venture capital, and technology.

Deputy Manager Culture & Engagement

Location: Bangalore | Function: People & Culture.

About the Role

We are looking for a passionate culture builder to join our People & Culture team. As Deputy Manager Culture, you will be the driving force behind our employee engagement, organisational communication, culture building initiatives. This role is about creating an environment where every employee feels valued, inspired, and empowered to reach their full potential and thrive.

What You'll Do

Design and execute employee engagement programs across the organisation and business verticals to enhance employee connection, motivation, and overall engagement. Drive organisational communication initiatives, including Town Halls, leadership connects, communication campaigns, and key employee announcements, to ensure consistent and impactful messaging. Own employee milestone experiences, including promotions, long-service awards, and other recognition initiatives, creating memorable moments that reinforce organisational culture. Embed organisational values and culture through targeted interventions, campaigns, events, and engagement activities that bring desired behaviours to life. Enhance employee experience by identifying engagement opportunities, gathering employee feedback, and implementing initiatives that improve the overall employee journey. Partner with business leaders, HR teams, and external vendors to plan, execute, and continuously improve engagement, communication, and culture-building programs across the organisation.

What You’ll Bring

MBA with 46 years of HR/engagement/employee experience. Strong program management and communication skills. Ability to influence stakeholders and drive change. A genuine passion for people, culture, and inclusion.

Impact of the Role

Your work will directly shape how employees experience our culture making inclusion a lived reality across the organisation across 100+ locations.