Dentist For Clinical Support Specialist

The Aligner Company; Chennai District; In loco; INR 400.000 - 600.000; Tempo pieno

Descrizione del lavoro

The Aligner Company is dedicated to making teeth correction simple and comfortable. The Clinical Support Specialist role is a full-time, on-site position based in Chennai, collaborating with orthodontists to clarify treatment plans and ensure accurate patient documentation.

Responsibilities include appointment coordination, guiding patients on aligner usage, and addressing concerns promptly. You will work with customer service and staff training, maintaining a patient-centered approach and high

Competenze

• Strong clinical support and dental care knowledge.
• Clear and empathetic communication with patients and professionals.
• Proven customer service with empathy, patience and problem-solving.
• 1–3 years experience in training or educating patients, clinical staff, or internal teams.

Mansioni

• Provide day-to-day clinical support to orthodontists and patients.
• Clarify treatment plans and answer clinical queries.
• Maintain accurate documentation of patient information.
• Coordinate appointments; guide patients on aligner usage and care.
• Collaborate with customer service and support staff on training and processes.

Conoscenze

Clinical support

Communication

Customer service

Empathy

Training/education

Documentation

Team collaboration

Formazione

Healthcare degree/diploma

Descrizione del lavoro

The Aligner Company is dedicated to making teeth correction a simple, comfortable, and accessible experience for patients. By partnering closely with qualified orthodontists, the company delivers high-quality aligners tailored to individual treatment plans. Its collaborative approach ensures clinical accuracy while maintaining a strong focus on patient comfort and satisfaction. Team members contribute directly to improving smiles and confidence through reliable, patient-centered care. The Aligner Company values professionalism, empathy, and a commitment to continuous improvement in dental aligner solutions.

Role Description

The Clinical Support Specialist is a full-time, on-site Field Based role based in Chennai. This role involves providing day-to-day clinical support to orthodontists and patients, including clarifying treatment plans, answering clinical queries, and ensuring accurate documentation of patient information. The specialist will assist in coordinating appointments, guiding patients through aligner usage and care, and addressing concerns in a timely, professional manner. Responsibilities also include collaborating with the customer service team to resolve patient issues, supporting training sessions for staff on aligner processes, and maintaining clear communication with clinical partners. The role requires close attention to detail, adherence to clinical guidelines, and a strong focus on patient experience.

Qualifications

• Strong clinical support and medicine-related knowledge relevant to orthodontic or dental care.
• Effective communication skills for explaining clinical information to patients and professionals.
• Proven customer service skills with a focus on empathy, patience, and problem-solving.
• 1-3 Yrs Experience in training or educating patients, clinical staff, or internal teams.
• Relevant degree or diploma in dentistry, dental hygiene, nursing, or a related healthcare field.
• Ability to work collaboratively with orthodontists and cross-functional teams.
• Attention to detail and proficiency in maintaining accurate clinical documentation.
• Comfort working in a fast-paced, patient-focused environment and meeting operational timelines.

Compensation

Salary - 4-6 LPA +Allowances + Incentives