Delivery Release Manager/Senior

o9solutions; Bengaluru; Hybrid; INR 1,800,000 - 3,000,000; Full time

Job summary

o9solutions is seeking a Delivery Release Manager/Senior to own end-to-end governance of code and configuration promotions from Build to Production Go-Live. You will manage release calendars, sign-off gates, and documentation while coordinating across Dev, QA, and Prod environments.

The role emphasizes strict segregation of duties, auditable processes, and cross-team collaboration to ensure reliable releases and smooth production handoffs in a hybrid Bangalore setting.

Qualifications

• Release Manager owns end-to-end governance of code and configuration promotion across the program.
• Ensures promotion is planned, reviewed, sequenced, evidenced, and auditable with gate sign-offs.
• Manages release docs, versioning, and segregation of duties to avoid production promotions.

Responsibilities

• Own and publish the release calendar and governance framework from Gate 0 through Gate 5 for all environments.
• Act as the sole authority for Go/No-Go decisions on code/config promotions, maintaining strict segregation of duties.
• Coordinate environment and release-path needs to tenant/environment, resets/data refreshes, and regional roll-outs.

Skills

Release management

Infra management

Project management

Jira

Go/No-Go decisions

RCA

ELK

Kubernetes

Tools

Jira

ELK

Kubernetes

Job description

Transforming the Future of Enterprise Planning

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions-even billions-in value leakage, we help businesses plan smarter and faster.

This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

About the role:

As a release manager, the role requires a good level of technical understanding and goes beyond sprint planning and tracking delivery. The Release Manager owns end-to-end governance of code and configuration promotion across the program from Build through Cutover to Technical Go-Live (TGL) that is, all pre-production config movements: Dev, Dev Master, QA/Test, and Prod Master, up to and including the Production release itself.

The role is the single point of control for what moves between pre-production environments, when it moves, and under what approval - ensuring every promotion is planned, reviewed, sequenced, evidenced, and auditable. This includes formal sign-off authority at each release gate (Gate 0: User Story Go/No-Go Dev Dev Master QA/Test Prod Master Prod), ownership of release documentation and versioning and enforcement of segregation of duties so that no one promotes their own change to production.

The Release Manager's accountability ends at Technical Go-Live - once a release is successfully promoted and stable in production, ownership passes out of this role. The Release Manager owns the pre-production release pipeline - and the evidence trail behind it - up to TGL. The role is a compliance trade-off by design: it improves release quality, which requires that time for gate reviews and evidence checks be planned into the delivery calendar rather than treated as absorbable slack.

Role: Delivery Release Manager/Senior

Location: Bangalore, Hybrid

What you’ll do for us...

1. Release Management

• Own and publish the release calendar and governance framework - from Gate 0 (User Story Go/No-Go) through Gate 5 (Production release) - covering Dev, Dev Master, QA/Test, Prod Master, and Production environments, up to Technical Go-Live.
• Act as the sole authority for Go/No-Go decisions on every code/config promotion, enforcing strict segregation of duties so that no one promotes their own change to production, while upholding a fixed-timeline, variable-scope release model.
• Partner closely with Solution Architects to define the code/config promotion strategy for major releases, minor releases, and defect fixes, then govern and enforce adherence to that agreed strategy through the gate process.
• Manage build and bug-fix migrations end-to-end - reviewing readiness, auditing trackers, approving promotion packages, maintaining User Story-to-Package-to-Release traceability in Jira, and running the expedited P1 pre-go-live fix procedure.
• Coordinate environment and release-path needs to tenant/environment, resets/data refreshes, and regional roll-outs.
• Own release documentation, naming/versioning conventions, and escalation processes - ensuring critical migration issues are logged and tracked through L1/L2/L3 SLAs, RCA and learnings are documented, and all trackers remain audit-ready.

2. Infra Management

• Own tenant inventory, ownership mapping, and lifecycle management across Dev, SIT, UAT, Pre-Production, and Production environments, including provisioning, cloning, refreshing, restoring, and decommissioning as needed.
• Plan and forecast infrastructure sizing - tenant, Live Server, and disk capacity - ahead of upcoming releases based on data volume, scenario, and workload projections, while evaluating environment/tenant strategy trade-offs.
• Monitor platform performance using tools such as Tenant Vitals and ELK, tracking Kubernetes microservices and tenant/server memory & CPU utilization, and lead root-cause analysis for production incidents such as memory spikes, batch-job failures, and configuration bugs.
• Drive infrastructure cost and reliability initiatives - including data retention optimization, dimension/transactional data clean-up, scenario rationalization, and infra tuning such as partitioning, right-sizing, and decommissioning legacy components.
• Own planning and execution of quarterly platform upgrades and patch upgrades across Pre-Production and Production, coordinating with Customer Success and ensuring post-upgrade validation and sign-off.
• Manage the infrastructure budget and SaaS contract - tracking spend against budget, monitoring licensed capacity and entitlements, identifying cost efficiencies, and reporting cost trends and savings to leadership.

3. Project Management

• Own the complete project lifecycle - from inception to deployment to value delivery - gaining exposure to customer